Senior Product Manager

Posted 5 Days Ago
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Austin, TX, USA
In-Office
Senior level
Beauty • Enterprise Web • Payments • Software
The Role
Lead product discovery, roadmap, and execution for assigned areas. Write user stories, manage backlogs, prototype solutions, partner with engineering and design, analyze feedback and metrics, and communicate product decisions to stakeholders to drive customer and business impact.
Summary Generated by Built In

Who we are: 

Welcome to BookedBy, an industry-leading business management solution and scheduling software for salons, spas, and barbershops everywhere. 

Headquartered in Austin, TX, BookedBy features more than 100 employees across three continents and powers thousands of locations worldwide with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey’s Cuts for Kids, Hairzoo, and more. Founded in 2011, BookedBy’s scheduling platform manages more than 60 million bookings annually and is entering an exciting growth phase into other service-based businesses. 
Job Summary: 

We are seeking a Senior Product Manager to take ownership of key product areas and deliver exceptional outcomes for our customers. In this role, you’ll be responsible for turning customer insights and business needs into well-designed features and products, working closely with engineering, design, and business stakeholders. 

This is a highly hands-on role: you will write user stories, manage backlogs, test solutions, and prototype concepts using modern AI-driven tools. You will play a critical role in ensuring that BookedBy’s product vision is translated into actionable, high-quality solutions that drive customer and business impact. 


Key Responsibilities: 

  • Translate product vision into actionable roadmaps and deliverables, managing backlogs, writing clear user stories, and prioritizing work to align with strategic goals. 
  • Own the full product lifecycle for assigned areas: discovery, requirements, design collaboration, delivery, and iteration.  
  • Partner closely with engineering and design to deliver features on time, with high quality and measurable customer impact. 
  • Prototype solutions using tools such as V0, Framer, or AI-assisted design platforms to validate concepts quickly. 
  • Collect and analyze feedback from customers, partners, and internal stakeholders to guide decisions. 
  • Track product metrics and report on performance to drive continuous improvement. 
  • Communicate product updates, decisions, and rationale clearly across teams and leadership. 

Qualifications and Skills: 

  • 5+ years of experience as a Product Manager in SaaS or B2B software. 
  • Strong track record of shipping customer-facing features through the full lifecycle. 
  • Experience prototyping and validating solutions with tools like V0, Figma, or AI-driven design platforms. 
  • Strong analytical and problem-solving skills; able to use data and feedback to make trade-offs. 
  • Excellent collaboration and communication skills; comfortable working with both technical and non-technical stakeholders. 
  • Ability to thrive in a fast-paced, evolving environment, balancing multiple priorities. 

Bonus Points For: 

  • Experience in industries such as Salon, Retail, or Healthcare where technology drives operational efficiency. 
  • Familiarity with payments, scheduling, or POS systems. 
  • Experience mentoring junior PMs or leading cross-functional initiatives. 
 

What we offer:  

Join an energetic, fast-growing global team where you'll have the opportunity to take on new challenges and advance your career. With continuous growth and development, you'll have endless potential to shape your future alongside us! Our benefits include: 

  • Comprehensive Medical, Dental, & Vision Insurance to keep you and your family healthy. 
  • 15 Days of Paid Time Off to recharge and enjoy life outside of work. 
  • Hybrid Work Schedule: In-office Monday, Wednesday & Thursday, with Flex Days Tuesday & Friday to work remotely. 
  • Paid Parental Leave. 
  • In-Office Gym to help you stay active, healthy, and energized throughout the day. 
  • Opportunities for Professional Development with access to courses and learning resources. 
  • Stock Options. 

Skills Required

  • 5+ years of experience as a Product Manager in SaaS or B2B software
  • Proven track record of shipping customer-facing features through full product lifecycle
  • Experience prototyping and validating solutions with tools such as V0, Figma, or AI-driven design platforms
  • Strong analytical and problem-solving skills; use data and feedback to make trade-offs
  • Excellent collaboration and communication skills with technical and non-technical stakeholders
  • Ability to thrive in a fast-paced, evolving environment and balance multiple priorities
  • Experience in Salon, Retail, or Healthcare industries
  • Familiarity with payments, scheduling, or POS systems
  • Experience mentoring junior PMs or leading cross-functional initiatives
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The Company
104 Employees
Year Founded: 2011

What We Do

BookedBy is an all-in-one business management and scheduling software solution designed for salons, spas, barbershops, and other appointment-based service businesses. Its platform streamlines operations by integrating tools for appointment scheduling, CRM, marketing, inventory management, and payments, helping service providers maximize revenue and create exceptional client experiences across various scales of operation.

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