Are you passionate about cybersecurity and ready to join a fast-growing company? Look no further - Surfshark is the place for you!
We are looking for a Senior Product Manager who thrives in ambiguity, leads with customer insight and shapes end-to-end experiences across a growing cybersecurity product ecosystem.
This role is not just about working on new product features. It is about deeply understanding customer problems, creating seamless, human-centered cybersecurity solutions that drive measurable impact.
If you want to:
- Own and drive the holistic user experience across Surfshark's product suite, ensuring seamless integration and consistency across all products within our application;
- Collaborate closely with product managers, designers, engineers, data marketing teams to deliver products that meet both user needs and business objectives;
- Analyze user behavior, feedback, and performance metrics to prioritize features and improvements that drive engagement, retention, and satisfaction across the product suite;
- Take ownership of key product metrics including user engagement, feature adoption, cross-product usage and retention rates;
- Drive continuous product discovery by uncovering user needs through research, data, and experimentation.
And you can check off:
- Proven experience in product management with a track record of shipping successful products at scale;
- Strong product discovery craft - being accountable for key metrics: engagement, retention and cross-product adoption;
- Experience translating strategy into well-prioritized roadmaps and outcomes (not just outputs);
- Strong analytical skills with hands-on experience using product analytics tools and interpreting data to drive decisions;
- Passion for understanding user needs and building products that solve real problems;
- Excellent communication and stakeholder management skills; ability to clearly present ideas to both technical and non-technical audiences.
Bonus points if you:
- Have experience in the cybersecurity or privacy industry;
- Have worked with subscription-based products and understand retention dynamics;
- Have the ability to move from ambiguous customer problems to validated product opportunities;
- Are experienced in designing end-to-end user journeys, not just isolated features.
Here's the deal:
- Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
- Tools of your choice: choose the technical equipment and tools you need to do your best work;
- Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
- Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
- More days off: additional vacation days depending on your tenure;
- Premium Surfshark accounts: for you, your family, and friends;
- Gross salary: 5500 - 7000 Eur/month. Although it may vary depending on your skills and experience.
What We Do
Surfshark is a fast-growing cybersecurity company focused on developing humanized privacy & security protection solutions to secure people's digital lives. Its core product is one of the TOP 3 VPNs globally, trusted by millions of users around the world. Additionally, Surfshark has been developing solutions such as Antivirus, Alert - a data leak detection system, a private search tool - Search, Incogni, Dedicated IP, and Alt-ID. Founded in 2018 as a VPN, Surfshark has quickly managed to become one of the leading brands in the VPN industry and offers a security bundle that goes beyond the VPN. Today, Surfshark is a second unicorn in Lithuania with 400+ employees in Vilnius, Kaunas, Warsaw, and Berlin, and securing the digital lives of users in 100+ countries
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