Senior Product Manager – SMSF Admin & Partnerships
You are a strategic leader with a sharp eye for opportunity and a track record of driving partnerships, product uplift, and regulatory excellence in complex environments
We are a team committed to innovatively enabling access to SMSF administration services, focused on choice, clarity, and control for customers navigating their wealth journey
Together we unlock new pathways for SMSF growth, fusing technology and customer-led thinking to deliver a best-in-market proposition
See yourself in our team
We are building tomorrow’s bank today.
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. Within RBS, the Wealth & Private Team is responsible for the full spectrum of a customer’s wealth needs. It comprises teams focussed on wealth creation and wealth protection, ranging from mass market to mass affluent to high-net-worth customer segments.
Do work that matters
As a Senior Product Manager - SMSF Admin & Partnerships, you will be responsible for business planning, managing third party partnerships and delivering initiatives across cross-functional teams within the Bank and the Self-Managed Super Funds (SMSF) portfolio to grow our customer base. This may include influencing product roadmap & design, managing key partnerships, digital feature delivery, distribution, business development, pricing and policy, as well as driving continuous improvement initiatives to ensure products meet customer needs and risks are managed effectively.
On any given day you will;
Inform and execute against the SMSF product strategy, objectives, roadmap, and growth opportunities including integration back into the Bank.
Liaise with third parties to explore partnership and integration opportunities.
Stay on top of external market trends, regulations, and innovations to deliver a market-leading proposition.
Own the end-to-end product risk and control environment, including governance, issue identification, escalation, remediation, and regulatory responses.
Monitor performance and delivery outcomes to ensure alignment with strategic goals.
Develop a deep understanding of the consumer needs and segmentation to identify and prioritise new opportunities for growth, enhancing the experience, features and functionality supporting the product vision and improve consumer NPS.
Be a key point of contact for our SMSF business partners to manage and enhance the partnership, jointly formulate product roadmaps and strategy, manage workflow, prioritise activities and deliver projects/initiatives.
Work collaboratively and consistently with other Senior Managers & Product Owners to simplify and solve complex problems with the objective to grow the product and deliver on the product and digital roadmap within an Agile framework.
Use and analyse data insights to grow the products and optimise the customer experience and profitability.
We’re interested in hearing from people who have.
Product management experience with a strong background & experience working in the SMSF industry, preferably covering SMSF Administrative services.
Demonstrated experience in product development / Customer Value Proposition development and managing products across the lifecycle from concept to end of life.
Excellent internal and external stakeholder management and influencing skills.
Excellent time management, organisational and confident presentation skills
Experience in successful delivery of complex, large-scale projects desirable, preferably within the Agile delivery framework
Domain knowledge in SMSF, and relevant RG146 qualifications (Generic Knowledge and Superannuation) are required.
Sound problem solving capability.
Advanced commercial acumen and strategic thinking capability
We operate in a hybrid working environment, meaning a blend between being in the office and working remote.
If this sounds like you, apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
