Position Summary...
What you'll do...
The Walmart fraud strategy team is looking for an individual contributor excited about building and enhancing next generation fraud solutions for our expanding business.
This role will identify opportunities through data, drive development, prioritization, and implementation efforts across an array of business and technology workstreams contributing to the success of our fraud prevention efforts. As part of the eCommerce organization and reporting to the Senior Manager, Fraud Strategy, you will use data to drive engagement across multiple business channels to ensure execution of initiatives reducing fraud losses while creating an enhanced customer experience.
Duties:
Represent the Fraud Strategy team in collaboration with business, risk, and engineering teams to build and evaluate business cases supporting investment decision in fraud initiatives. Communicate both high level and detailed product specifications incorporating business rules, flows, cases, and user experience focused deliverables. Support product implementation and deployment by engaging with Engineering and Project Management during implementation to answer questions and make scope trade off decisions. Coordinate post launch activities to validate that the product works as designed and that acceptance testing was successful. Define, track, and improve key product metrics. Provide status reporting on fraud initiatives. Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance in the application of information and best practices; support and align efforts to meet customer and business needs; and build commitment for perspectives and rationales. This position does not supervise employees.
You’ll make an impact by...
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Evangelizing the fraud prevention vision, and strategy with internal stakeholders
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Synthesizing fraud events to surface vulnerabilities; analyze and visualize large amount of data into actionable insights and be an advocate of metric-driven decision-making process
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Building out business cases and completing ad-hoc analyses to pitch new ideas
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Collaborating with internal business, engineering, data scientist teams and external partners to drive roadmap prioritization
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Coordinating post-launch activities to validate that the new features work as designed, collect performance metrics and customer feedback
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Moving fast within our agile and iterative team environment
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Communicating with precision, economy of expression and an innate ability to reduce complexity
You’ll sweep us off our feet if...
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You’re skilled at engaging and communicating with senior executives across multiple domains
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You thrive in ambiguity and naturally apply structure and frameworks to accelerate end to end results
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You're a negotiator and can influence without authority across external & cross-functional stakeholders at all levels
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You’re organized, disciplined, and can manage multiple projects simultaneously
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You can recognize opportunities and are stimulated by challenges
Preferred Qualifications:
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Deep understanding of product management as a practice and experience with running product scrums with engineers and data scientists. Prior experience with fraud or risk product management or related field. Understanding of ecommerce technologies, call center process flows and fraud prevention tactics. Able to manage multiple projects and priorities in a fast and fluid environment. Ability to use data, insights & analytics, conduct market research, and generate insights to build a compelling narrative for partners from engineers to executives. Executive level presentation skills.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 4 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Primary Location...
2608 Se J St, Bentonville, AR 72712, United States of America
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
