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Updater, Inc. is seeking an experienced Senior Product Manager to join our MoveHQ team and play a critical role in driving the success of our product initiatives. This role requires a deep understanding of product operations, a hands-on approach to managing the entire product lifecycle, and a strong foundation in Scrum methodologies and tools like Jira. The ideal candidate will bring expertise in working within regulated industries, ensuring our products meet compliance standards while delivering exceptional value to our users. Reporting to our Director of Product, you will collaborate with cross-functional teams to bring innovative ideas to life and refine processes to achieve operational excellence.
Responsibilities
- Product Operations: Work closely with the Director of Product and other PMs to optimize product operations to improve efficiency, transparency, and outcomes across the product lifecycle.
- Product Lifecycle Management: Own the end-to-end product lifecycle, from ideation and development to launch and iteration, ensuring alignment with strategic goals.
- Agile Leadership: Drive Scrum processes, facilitate sprint planning, stand-ups, and retrospectives, and use Jira to manage and track progress effectively.
- Cross-Functional Collaboration: Work closely with engineering, design, and other stakeholders to translate business objectives into actionable product plans.
- Stakeholder Communication: Serve as the primary point of contact for product updates, roadmaps, and priorities, providing clear and concise communication to stakeholders at all levels.
- Data-Driven Decision-Making: Use analytics to inform decisions, continuously refining and improving product offerings.
- Market Analysis: Stay ahead of industry trends and competitive landscapes, identifying opportunities to innovate and differentiate our offerings.
- Regulatory Compliance: Work in a highly regulated environment ensuring compliance with security and external stakeholder requirements.
Requirements
- Experience: 6+ years in Product Management roles with a proven track record of success in regulated industries.
- Technical Skills: Proficiency with Scrum methodologies and tools such as Jira; familiarity with Agile principles.
- Operational Expertise: Deep understanding of product operations and the ability to improve processes for better outcomes.
- Lifecycle Mastery: Hands-on experience managing the entire product lifecycle, from concept to delivery and ongoing iteration.
- Compliance Knowledge: Strong understanding of regulatory requirements and their impact on product strategy and execution.
- Communication Skills: Excellent written and verbal communication skills, capable of articulating complex product strategies to diverse audiences.
- Problem-Solving: Analytical mindset with a results-driven approach to problem-solving and decision-making.
- Collaboration: Proven ability to work effectively in cross-functional teams and manage competing priorities.
This posting is anticipated to remain open until January 27, 2025. The new hire salary range for this position is $120,000to $172,000 annually. Factors which may affect the starting pay within this range include skills, experience, and other qualifications aligned with Updater's internal leveling guidelines.
Updater makes moving easier for the 12 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV and internet, and much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater’s real estate products to save clients hours with a branded and personalized Updater moving experience.
Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. Updater has ranked on Crain's Best Places to Work in NYC in 2016, 2018, & 2021. For more information, please visit www.updater.com.
Updater is proud to be an equal opportunity employer and will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.
Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements:
- Medical, Dental, and Vision Insurance
- Unlimited PTO
- 13 paid company holidays annually
- Updater Stock Options
- 401(k)
- Commuter Benefits
- Personal Wellbeing Subsidy
- New Hire Subsidy
- One Medical Membership
- Short Term Disability Insurance
- Supplemental Life Insurance
- 12 weeks of Primary Caregiver Parental Leave
What We Do
Updater makes moving easier for the 17 million American households that relocate every year. With Updater, users seamlessly forward mail, connect TV and internet, compare and book moving companies, transfer utilities, update accounts and records, and much more. Hundreds of the most prominent real estate companies in the US (from real estate brokerages to property management companies and relocation companies) rely on Updater’s real estate products to save their clients hours with a branded and personalized Updater moving experience.
The Updater team shares a common passion for addressing the unmet needs of today's busy mover. From jugglers to fashionistas to geeks, we're a pretty diverse bunch! Working at Updater might include serving as the rotating office DJ, team drinks/dancing, happy hours, late nights, bad jokes, and lots of (fun) surprises.
Headquartered in New York City, Updater has raised nearly $200 million from leading investors, including Fidelity International, SoftBank Capital, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more.