Senior Product Manager

How will this role have an impact?

Signify Health is at the forefront of transforming in-home healthcare, bringing essential health services to Americans nationwide and enabling meaningful care delivery outside of the traditional healthcare settings. With over 10,000 clinicians in our network, we have established a trusted relationship with our members, delivering over 3 million In-home Health Evaluation’s (IHE) every year across every U.S. county. Signify Health is rapidly growing and innovating, and is expanding its service offerings beyond the core In Home Evaluation (IHE) to a new suite of personalized in-home and virtual health services to identify chronic conditions, close gaps in care, and increase access to preventive care measures that improve overall health outcomes. We are developing the next generation of our clinical and care delivery platforms to support a diverse array of in-home healthcare services and are looking for a passionate and dedicated product leader to drive the growth and success of our healthcare technology products.

As a Senior Technical Product Manager, you have a central role in advancing Signify’s capabilities to support diverse in-home services. In this role you will set the product strategy, define the product roadmap, and lead product development and execution efforts necessary to evolve Signify’s clinical, care logistics, analytics, and operational systems from supporting a single service to enabling a multi-visit platform at scale. This role will own the system that houses and manages modular products, visit types, and their rules that will support Signify’s existing and future visit types and add-on services, as well as lead initiatives to partner cross-functionally to build and execute on the requirements for a scalable multi-visit ecosystem across the organization.

This role will be directly responsible for the end to end product lifecycle management from product strategy, requirements gathering, definition, team resource sizing, to product roadmaps and multi-year planning and execution. With your ownership mindset and high accountability you will step up to collaborate with business stakeholders and customers and translate their needs into detailed requirements with clear prioritization and tight partnership with product, design, engineering, architecture, analytics, and operations teams to execute the solution with high quality and on time delivery. 

Specific Responsibilities Include: 

• Lead the strategic vision and roadmap for evolving Signify Health’s core systems to support multiple visits at scale. 
• Develop product and business requirements that drive the platform’s shift from supporting one primary visit type to a flexible, modular structure that accommodates new visit types and add-on services
• Own the system that houses and manages visit types, products, and their associated rules in a modular fashion. 
• Develop product specifications and technical requirements and champion the technical and operational requirements necessary to evolve Signify’s systems
• Collaborate with product, architecture, operations, and analytics teams to ensure seamless alignment and integration across all services lines, empowering cross-functional teams to deliver on Signify’s multi-service strategy
• Manage a roadmap of scrum teams to deliver on product strategy and product requirements 
• Oversee product lifecycle management from inception through implementation, ensuring the systems meet operational needs and regulatory requirements while scaling for future growth
• Use data driven insights to continuously improve product performance, internal system efficiency, system scalability, clinician and experience
• Collaborate with senior leaders across the product and technology organization to ensure alignment with company goals.
• Engage with key customers and business partners to monitor competitive trends and ensure our product strategy is future-focused and market driven
• Coach more junior product managers, providing mentorship, guidance, and support throughout the development process

In this role you will be responsible for putting in place the processes, tools, and operating mechanisms required of a strong customer and market data backed product management organization with clear business objectives and rationales as well as a strong product management and execution discipline. This position builds relationships with and influences varying levels of internal and external stakeholders and requires a strong team-focused approach with direct interactions with senior executives, customers, and often requires internal and external presentations. 

This position reports directly to the Senior Director of Product Management.

This position is a remote position with some travel required.

We are looking for someone with:

• Successful track record of achieving product line and company goals in a high-growth and highly competitive field.
• Experience in developing products and leading teams in healthcare provider support, medical safety and/or provider network operations. 
• A minimum of 5 years of relevant industry experience with product development and/or commercialization including 3 years of lifecycle product management or P&L management experience.
• Demonstrated experience leading the successful development and commercialization of complex products and solutions in new emerging and sometimes poorly defined high growth areas, leading to fast and sustainable growth.
• Demonstrated ability to effectively translate a large amount of complex customer, clinical, market, and technical data from multiple sources into a clear value proposition and to articulate and communicate this value proposition to a range of customer and internal audiences.
• Proven ability to build relationships and work effectively as a leader and peer with other senior functional managers including Technology, Strategy, Clinical, Operations, Sales, Finance, Legal, and Business Development.
• Demonstrated track record of building, mentoring, and leading a product management team to deliver consistent and predictable execution.
• Demonstrated strong people management and influencing skills with proven ability and enthusiasm to lead, motivate, inspire, develop, and encourage people, from C-level suite to individual contributors in multiple functional areas.
• Strong analytical skills with experience with financial modeling or data analysis skills. Ability to build and analyze financial models to forecast and track results.
• Must have excellent communication skills including oral, written and presentation techniques with varied internal and external audiences, including technical and non-technical.

The base salary hiring range for this position is $128,500 to $223,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.