Senior Product Manager

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including Crate & Barrel, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Role

We are seeking an experienced Senior Product Manager to join our Product team who will be responsible for managing, shaping (and delivering!) the future of our Fusion Product. This role reports to the VP of Product and our ideal candidate will be someone who can dive deep with engineering to understand technical challenges and constraints, work with client success to understand current client pain points and work with sales to grow the business.

This person will be as talented at execution and follow-through as they are at communication, analysis, and discovery, ensuring that product plans are delivered on time and meet the needs of our clients. Recognizing that a product manager is more effective at leading through persuasion than decree, this individual is an expert in artful communication across functional roles, teams, and personalities to influence company trajectory. Furthermore, the ideal candidate should be just as comfortable discussing products internally as they are with external partners and current or prospective clients.

Responsibilities

• Own the entire product lifecycle from discovery to delivery, ensuring seamless execution at every stage.
• Define and deliver a compelling roadmap that will meet our client's needs and drive a value-driven backlog.
• Drive cross-team coordination and collaboration with your fellow Product Managers to maximize delivered client value.
• Perform competitive research and analysis and regularly report it back to the team.
• Set and track meaningful product success metrics, using data to drive decision-making and ensure that product initiatives have a measurable impact on business goals 
• Be the champion for our client’s interests internally, making and influencing decisions about product features, priorities, functionality, and user experiences with the goal of increasing client value always at the center, based on client interviews and feedback.
• Proactively work with stakeholders to manage and execute against key milestones, ensuring timely delivery of features and initiatives while maintaining high-quality standards.
• Work closely with engineering, quality assurance, and other cross-functional teams to break down complex problems and deliver robust solutions
• All other duties as assigned

Skills & Qualifications

• 5+years of experience leading the definition and delivery of software products and features which have a high degree of cross-functional complexity and integration.
• Understanding of relevant technology trends, including Cloud, PaaS, SaaS, AI, Machine Learning, Search, eCommerce, Content Management, Digital Marketing.
• Experience in leading high-performing technology teams and B2B projects to deliver on expectations
• Excellent analytical abilities and can effectively use data to drive decisions.
• Solutions-oriented and motivated to deliver value in production in practical ways that work for customers
• Highly organized, with the ability to manage and prioritize multiple tasks and projects
• Collaborative, value learning and are driven to accomplish great things.
• Passion for learning, contributing and growing with the Product team and the company.
• Bachelor’s degree in the relevant field or equivalent experience
• Acceptable background check

Competencies

• Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
• Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
• Strong verbal and written communication skills
• Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests
• Ability to handle confidential information
• Must be authorized to work in the United States full-time for any employer

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:

We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.