Senior Product Manager

Must be located within US 

About Rialtic

Rialtic is an innovative enterprise software platform that enhances the capabilities of health insurers and healthcare providers, allowing them to manage their most crucial business operations efficiently.

Established in 2020, Rialtic is supported by prominent investors such as Oak HC/FT, F-Prime Capital, Health Velocity Capital, and Noro-Moseley Partners. Our flagship payment accuracy solution centralizes previously outsourced functions, empowering health insurance companies to take full command of their operational processes. We collaborate with leading healthcare insurers and providers, addressing a critical $1 trillion challenge to reduce expenses, boost efficiency, and elevate the quality of care. To learn more about how we're driving innovation in healthcare, visit us at www.rialtic.io.

Our Commitment

Rialtic champions diversity, believing our collective strength is harnessed through inclusivity. We encourage applications from individuals of all backgrounds, as part of our commitment to creating an environment where diverse perspectives are valued and nurtured.

We prioritize innovation, problem-solving, and the tangible value each team member brings to our mission. Here, you won’t find rigid career ladders or title inflation — instead, we focus on creating opportunities for growth. To solve meaningful problems and make decisions that influence real change.

The Role

As a Senior Product Manager at Rialtic, you will play a critical role in building solutions and workflows that optimize and scale our medical billing and coding policy team and our intellectual property. Reporting directly to the VP of Product, you will be responsible for developing and enhancing our internal policy management platform, a custom content management system and logic library that serves as the cornerstone of our core product.

Rialtic’s platform is based on a collection of medical coding policies. The Rialtic Content team is responsible for translating these policies into specifications that are coded into rules engines and deployed to the platform. This role is focused on managing and enhancing the tooling used to create and maintain these rules and their associated metadata to support consistent quality, efficiency gains, and more rapid scaling of our policy library.

In addition to our content management system you will design workflows and additional tooling that helps our team efficiently operate and grow. Your work will directly enable our vision to scale and leverage new technologies.

Core Responsibilities

• Strategic Planning and Vision: Partner with the VP of Product to develop and articulate a strategic content solution roadmap that supports future product growth and innovation. You will work with engineering and SMEs and leverage new technologies to enhance existing capabilities while also supporting new product opportunities.
• Discovery and Solution Development: Design and build solutions that optimize and scale the medical content team, focusing on our policy management platform which includes payment policy details, logic trees, and associated medical materials. You will be asked to craft flow diagrams, execute user research, draft high level executive summaries, user stories, and direct our design team in crafting low and high definition mocks for testing.
• Collaboration and Adoption: Work closely with a full stack engineering team, product designers, and the medical content team to ensure alignment and successful implementation of solutions. Your solutions will be used by fellow employees, therefore their successful adoption and engagement will rely not just on a great design but also your ability to influence and educate. You must know to unpack the needs of users and craft solutions that excite and inspire them.
• Stakeholder Management: Engage with internal stakeholders, including the medical content team and Product Managers of our market-facing products, to understand their needs and ensure our solutions meet their requirements.
• Client Exposure: Occasionally interact with clients to gather feedback and insights that will inform product enhancements and improvements.
• Workflow Optimization: Develop and implement strategies to automate tasks and optimize the workload of our FTE Content specialists, enabling them to focus on more complex coding and policy concepts. Your ability to elevate automated solutions over people-based workflows is critical.
• Design Focus: Ensure our products solve problems in an elegant manner, breaking the trend of clunky, dated solutions for Payers. We pride ourselves on our design acumen and look for Product Managers who love to work in a design-focused product environment.
• Travel: Travel to Atlanta is required approximately 4-6 times a year to collaborate with the product team.

What We Are Looking For

• Experience: Minimum of 5-7 years in product management, with a proven track record of optimizing enterprise workflows. Experience in the healthcare sector, specifically payer and revenue cycle management is a significant plus.
• Skills:
• Strong understanding of UX/UI principles and web application architectures.
• Proficiency in product research, user research, and workflow design and optimization.
• Exceptional communication skills, both written and verbal, with the ability to engage and inspire stakeholders. We value the ability to concisely communicate complex concepts using both written words and visuals.
• Excellent problem-solving and prioritization skills. You can apply prioritization frameworks to specific situations and explain your decision making to others elegantly.
• Ability to collaborate effectively with cross-functional teams, with a focus on engineering, implementation, and subject matter experts. Your methods of influence are diverse and you know how to apply them in each unique situation.
• Technical Proficiency:
• Familiarity with product management tools (e.g., Jira, Notion, Confluence).
• Basic analytical skills for working with tabular data.
• Comfort with video conferencing and creating training documentation.
• Ability to leverage Figma to create simple visuals for presentations, brainstorming, or mocks

Preferred Background

• Workflow Optimization: Demonstrated experience in designing and optimizing complex workflows within highly regulated industries, encompassing people, processes, and technology.
• Healthcare Experience: Background in healthcare is a significant plus, specifically on the revenue cycle management side for providers and claims processing for payers.

Rialtic Values

• High Integrity - Do the right thing. Provide candid feedback. Be humble and respectful.
• Customer Value Comes First - Delivering value to customers is our North Star.
• Work as One Team - Collaborative, inclusive environment to advance our mission.
• Be Bold & Accountable - Speak up. Take accountability. Continually improve.
• Pursuit of Excellence - Innovate, iterate and chase the best possible outcomes.
• Take Care of Self & Others Prioritize health & well-being for yourself and teammates.

Benefits Include

We value the health, happiness, and continuous growth of our employees. Our comprehensive benefits package is designed to provide dynamic support across various aspects of our employees' lives, ensuring they can thrive both professionally and personally.

• Competitive Salary and Meaningful Equity.
• Comprehensive Health Plans covering medical, dental, and vision needs.
• Wellness Reimbursements for maintaining physical health.
• Access to top-tier mental health services.
• Flexible Vacation Policy with Unlimited PTO.

For more details about our benefits or to discuss how we can accommodate your needs, please contact us at [email protected] for accommodations.  us.

Salary Transparency

We are committed to equitable compensation and regularly review our salary ranges to ensure they reflect market standards and internal fairness.

Non-Discrimination Policy

Rialtic is dedicated to fostering a workplace where everyone is treated with respect and dignity. We do not discriminate on any basis protected by law.

Join Our Team

If you’re passionate about using your skills to make a tangible impact in healthcare technology, we’d love to hear from you. Embrace the opportunity to grow professionally and personally in a company that values your well-being and professional development. For more information or inquiries about our DEI practices, please contact us directly.

Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.