Senior Product Manager
Life @ AP+:
We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.
We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.
The Purpose
As a Senior Product Manager for Merchants and Online products within our AP+ Retail Payments team, you’ll take end-to-end accountability for retail products in online payment channels across their full lifecycle, shaping propositions, roadmaps and delivery to meet customer needs and strategic objectives. You’ll combine market insight, user feedback and performance data with strong stakeholder leadership to guide decisions, deliver change and continually evolve products within Australia’s payments ecosystem.
Key Responsibilities the Role Owns:
- Formulate a clear product definition and strategy for eftpos card-not-present products including identifying opportunities to strengthen eftpos' relevance, customer value and sustainable competitive advantage in online payments.
- Lead product through the full product lifecycle from inception and proposition development through launch, growth, optimisation and retirement.
- Gather and communicate customer, market, stakeholder and product performance insights on trends, needs and risks to shape product propositions, positioning, priorities and development.
- Develop business cases and inform investment decisions through opportunity sizing, feasibility assessment, financial modelling, risk analysis and strategic alignment.
- Define product roadmap and work with product owner(s) to detail product requirements and priorities based on business objectives and customer value.
- Collaborate with Scheme and Commercial Teams to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
- You’ll likely be a strong fit for this role if:
- You have 5+ years of product management experience with a focus on card payments and e-commerce.
- You’ve shaped product propositions and roadmaps using market research, user insight, feedback and product performance data.
- You have proven experience developing and commercialising eCommerce payment products or services, ideally involving acquirers, payment service providers and merchants, with a strong understanding of how these participants interact across the online payments value chain
- You bring strong customer and stakeholder management, with proven ability to influence and communicate with stakeholders across the value chain as well as commercial, marketing and delivery teams. You’re confident developing business cases, translating strategy into clear product outcomes and influencing senior stakeholders through evidence-based advice.
- You bring strong knowledge of payments products, technology, and the financial industry, supported by relevant tertiary qualifications or equivalent industry experience.
What happens next:
At AP+, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
If you’re a senior product leader who thrives on complex problems, meaningful stakeholder influence and shaping products that sit at the heart of Australia’s payments ecosystem, we’d love to hear from you.
If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.
We want to remove all barriers to inclusion, so if you need advice or support with your application, we’re here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.
AP+ are not partnering with Recruitment agencies for this role.
Skills Required
- 5+ years of product management experience focused on card payments and e-commerce
- Experience shaping product propositions and roadmaps using market research, user insight, feedback, and product performance data
- Experience developing and commercialising e-commerce payment products or services
- Strong understanding of acquirers, payment service providers, merchants, and the online payments value chain
- Strong customer and stakeholder management skills across commercial, marketing, delivery, and value-chain stakeholders
- Experience developing business cases, including opportunity sizing, feasibility assessment, financial modelling, risk analysis, and strategic alignment
- Strong knowledge of payments products, technology, and the financial industry
- Relevant tertiary qualifications or equivalent industry experience
- Experience involving acquirers, payment service providers, and merchants
What We Do
Introducing Australian Payments Plus Australian Payments Plus (AP+) brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future. Operating in the public interest, AP+ is a member-owned organisation, with a diverse range of members including Australia’s domestic banks, international banks operating in Australia, some of the country’s largest merchants, payment service providers and payment processors, together with a range of challenger and disruptor brands focused on specific markets and products.
