The Role
Own the complete software product experience for a warehouse robotics platform, including robot software, fleet management, customer integrations, and operator-facing UIs. Define roadmaps, APIs, KPIs, release criteria, UX requirements, and integration playbooks. Partner with engineering, design, QA, sales, and customers to deliver products from alpha through general availability, support go-to-market activities, and improve fleet performance and operator workflows.
Summary Generated by Built In
Product Manager (Software)
Product Team | Pune, India | In Campus
The Role
We are seeking a high-ownership Product Manager to own the complete software surface of our robotics platform — spanning the core robot software stack, fleet management across the sorting systems, AMRs, customer integration pipelines, and the operator-facing UI applications used on the warehouse floor every day. You will be the single owner of the software experience, from intelligence running on each robot to the dashboard a warehouse manager opens every morning.
Key Responsibilities- Robot Software
- Own the product roadmap for on-robot software: task execution, navigation APIs, fault recovery workflows, and firmware interface contracts.
- Define acceptance criteria and simulation test suites for robot software releases; monitor live fleet telemetry to surface regressions and prioritise fixes.
- Specify versioned, backward-compatible API contracts between the robot stack, fleet orchestration layer, and WCS.
- Fleet Management
- Own the Fleet Management System (FMS) roadmap: real-time task allocation, multi-robot traffic management, zone-based routing, and throughput optimisation across heterogeneous fleets.
- Drive fleet health features — battery management, predictive maintenance alerts, automated rebalancing — and define KPIs: utilisation rate, cycle time, deadlock frequency, and MTTR.
- Own fleet provisioning UX: robot registration, map management, zone configuration, and operational parameter tuning.
- Customer Integration
- Own the integration product roadmap: REST/webhook APIs, WMS connectors (SAP EWM, Manhattan, Blue Yonder, Oracle), ERP integrations, and EDI support.
- Define data contracts for order ingestion, sort-to-destination logic, and fulfilment callbacks; set SLAs for API uptime, message latency, and retry policies.
- Build and maintain an Integration Playbook — API references, sandbox environments, and code samples — to reduce customer time-to-live; productise repeatable connectors into self-serve modules.
- UI Applications & Operator Experience
- Own the roadmap for all operator-facing UIs: Fleet Dashboard, Warehouse Control Console, sorting configuration UI, and mobile floor apps.
- Lead user research with warehouse managers and floor staff; define UX requirements and work with Design to produce wireframes and prototypes.
- Drive design system strategy — component reuse, visual consistency, and WCAG 2.1 accessibility across all Unbox UI surfaces.
- Execution & GTM
- Partner with Software, Backend, Frontend, and QA squads for sprint delivery; own stage-gate reviews from alpha through GA and post-launch retrospectives.
- Co-own GTM with Sales: release notes, demo environments, capability matrices, ROI models, and software packaging/pricing frameworks.
- 2–4 years in Product Management; 2+ years owning software in robotics, industrial automation, IoT, or enterprise SaaS
- Proven experience across 2+ of the four product areas: robot software, fleet management, integration products, or operator UI
- Strong grasp of agile delivery, API design, release management, and production observability
- Proficiency in SQL, Python notebooks, or BI tools for metrics and business case development
- Ability to write sharp PRDs, API contracts, and user stories; comfortable working with software, backend, and frontend engineers
- UX research skills user interviews, usability testing, journey mapping with hands-on experience collaborating with product designers
- Excellent communication and stakeholder management across engineering, customer success, sales, and leadership
- Data-driven mindset; comfortable defining and tracking product KPIs end-to-end
- Familiarity with WMS/WCS platforms and warehouse order fulfilment workflows
- Experience with fleet management platforms for AMRs or AGVs
- Exposure to API integration ecosystems — REST, webhooks, event-driven architectures (Kafka)
- Knowledge of cloud-native architectures, microservices, and edge compute for robot fleets
- Experience with design systems and WCAG accessibility for industrial UIs
- Prior experience in a high-growth startup or Series A–C environment
- B.Tech / B.E. in Computer Science, Electronics, Robotics, or related discipline (required)
- MBA or M.Tech in Product / Systems Engineering (preferred, not mandatory)
- Bias for action and ownership mentality in a fast-paced startup environment.
- Portfolio of software products shipped 0→1 or scaled in industrial, logistics, or robotics context
- Ownership mentality you close loops, not just open them
- Systems thinking across robot behaviour, fleet coordination, and operator experience
- Empathy for warehouse operators; comfort translating floor observations into elegant software
Ready to build the future of warehouse robotics? Apply now!
Skills Required
- 2-4 years of experience in Product Management
- 2+ years owning software in robotics, industrial automation, IoT, or enterprise SaaS
- Experience across at least two of robot software, fleet management, integration products, or operator UI
- Strong grasp of agile delivery, API design, release management, and production observability
- Proficiency in SQL, Python notebooks, or BI tools
- Ability to write PRDs, API contracts, and user stories and work with software engineers
- UX research skills, including user interviews, usability testing, and journey mapping
- Excellent communication and stakeholder management skills
- Data-driven approach to defining and tracking product KPIs
- B.Tech or B.E. in Computer Science, Electronics, Robotics, or a related discipline
- Familiarity with WMS/WCS platforms and warehouse fulfillment workflows
- Experience with AMR or AGV fleet management platforms
- Exposure to REST, webhooks, event-driven architectures, or Kafka
- Knowledge of cloud-native architectures, microservices, and edge computing
- Experience with design systems and WCAG accessibility for industrial UIs
- MBA or M.Tech in Product or Systems Engineering
- Experience in a high-growth startup or Series A-C environment
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The Company
What We Do
Unbox Robotics builds software-defined robotics systems to enable logistics players to automate and radically improve their operations on-demand in a limited footprint and capital. We are applying proprietary Swarm Intelligence and ML algorithms inspired by nature to redefine the way companies sort and ship orders. Our 1st product UnboxSort is the world's first of its kind patented AI-powered parcel sorting robotic system that gets installed in <2 weeks, saves ~50% - 80% area, and improves productivity by > 3X to 5X. We have a strong team of alumni from the National University of Singapore, the University of York, and the Indian School of Business with international experience in robotics, manufacturing, and logistics. We are backed by 3one4 Capital, Sixth Sense Ventures, SOSV, Entrepreneur First, Redstart Labs (Info Edge), Arali Ventures, CIIE, Beenext, WEH Ventures, Force Ventures, Veda VC, and an impressive set of angel investors.
