As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.
Job responsibilities
- Product Ownership: Define and prioritize the AI transformation backlog across loan trading platforms, including workflow automation, data enrichment, own the roadmap end-to-end from discovery to delivery
- Requirements Engineering: Lead deep stakeholder discovery with front, middle, and back-office teams — surfacing ambiguous operational pain points and translating them into airtight BRDs, PRDs, user stories, and acceptance criteria
- AI Solution Design: Independently identify, prototype, and validate intelligent solutions — from LLM-powered workflow automation to predictive settlement flagging to intelligent loan booking assistants; you build first, present second
- UX Ability: Serve as the quality lens between wireframe and production — partnering with design,ops and engineering to ensure UI/UX execution is intentional and data-informed while building it in FIGMA and other prototyping tools
- Deep Analysis & Insight Generation: Analyze complex datasets, process flows, and system behaviors to uncover transformation opportunities, bottlenecks, and high-ROI use cases
- Cross-Functional Delivery: Serve as the bridge between technology, operations, compliance, and business leads — speaking fluently across all four
- Reporting : Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
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Manage ad-hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.
Required qualifications, capabilities, and skills
- 5+ years of hands-on experience in product management, business analysis, or transformation roles within financial services, capital markets, or lending technology
- Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
- LoanIQ (Finastra) and ClearPar (S&P Global) platform exposure is a strong plus
- Demonstrated expertise applying AI tools (LLMs, Copilot, custom GPTs, prompt engineering) to automate analysis, accelerate requirements gathering, or prototype intelligent solutions within complex financial workflows
- Proven requirements gathering track record — to run workshops, own the BRD, and turn ambiguity into executable specifications for tech.
- Hands-on expertise in Excel beyond the basics: data cleaning, advanced formulas, PivotTables with calculated fields, and dashboard building.
- Analytical thought process that goes beyond describing problems — you model them , size the impact, and propose solutions with tradeoffs clearly articulated
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Fluency in Agile/Scrum delivery; JIRA, Confluence, or equivalent tooling
Preferred qualifications, capabilities, and skills
- Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
- Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
- Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
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Strong presentation skills.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years hands-on experience in product management, business analysis, or transformation roles within financial services, capital markets, or lending technology
- Extensive experience in trading or financial services operations
- Demonstrated expertise applying AI tools (LLMs, Copilot, custom GPTs) and prompt engineering to automate analysis and prototype intelligent solutions
- Proven requirements gathering track record: run workshops, own BRDs/PRDs, write user stories and acceptance criteria
- Advanced Excel skills: data cleaning, advanced formulas, PivotTables with calculated fields, dashboard building
- Fluency in Agile/Scrum delivery and tooling such as JIRA and Confluence
- UX ability and hands-on prototyping in Figma (quality lens from wireframe to production)
- Analytical ability to model problems, size impact, and propose solutions with tradeoffs
- LoanIQ (Finastra) platform exposure
- ClearPar (S&P Global) platform exposure
- Proficiency in trading platforms and understanding of trading industry regulatory requirements
- Strong presentation skills and ability to present insights to senior management
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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