Senior Product Manager - Supplier & Procurement Experience

Posted 6 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
In-Office
Senior level
Biotech
The Role
Lead strategy and execution for procurement teams and suppliers in ZAGENO's B2B marketplace. Own end-to-end workflows, develop supplier tools, and partner with various teams to enhance product solutions.
Summary Generated by Built In

Location: Bangalore, India

About ZAGENO

ZAGENO provides the largest online marketplace for life science lab supplies, acting as a comprehensive hub for scientists, lab managers, and procurement leaders. Our platform streamlines the procurement process, enabling users to compare products, identify alternatives, monitor deliveries, and communicate order statuses in real-time. This efficiency accelerates innovation by freeing up valuable time. Through advanced AI, ZAGENO bolsters supply chain resilience and delivers a superior customer experience. Our seamless integration with existing systems boosts productivity, making the online purchase of research materials convenient, efficient, and reliable. We are dedicated to innovation, excellence, and cultivating a supportive and dynamic work environment.

About the Role

We are looking for a Senior Product Manager – Supplier & Procurement Experience to lead the strategy and execution for two critical personas in ZAGENO’s B2B marketplace: procurement teams at pharma/biotech companies and suppliers who sell lab supplies.

You will own end-to-end procurement and supplier workflows—from approvals, compliance, and payments to supplier order management, fulfillment, sales reporting, and analytics. Your work will directly impact how efficiently procurement teams manage enterprise-scale purchasing, and how effectively suppliers grow their business on ZAGENO.


This is a high-impact, cross-marketplace role requiring strong B2B product skills, empathy for both buyer and supplier personas, and the ability to design scalable, compliant, and data-driven solutions.

Key Responsibilities

  • Define and drive the product vision and roadmap for procurement and supplier-facing features, balancing the needs of both personas.
  • Partner with Finance, Operations, and Customer Success teams to translate customer requirements into scalable product solutions and ensure that we establish efficiency & value of Zageno platform.
  • Ensure seamless integrations with ERP and procurement systems (SAP, Coupa, Netsuite, Punchout, APIs) to support enterprise adoption.
  • Develop supplier tools for order management, fulfillment tracking, invoicing, and reporting, along with dashboards for sales performance and growth insights.
  • Partner with Engineering, Design, and Data Science to deliver intuitive, data-driven, and reliable solutions on time.
  • Define and track success metrics across procurement efficiency, compliance adoption, supplier satisfaction, and marketplace growth, using experimentation and analytics to guide iteration.
  • Continuously improve procurement and supplier experiences by incorporating user feedback, market insights, and business priorities.

About You

  • 5–8 years of product management experience, ideally in B2B SaaS, marketplaces, procurement, or supplier platforms.
  • Proven track record of building enterprise workflows (procurement, finance, compliance) AND supplier-facing tools (order management, analytics, reporting). Experience working with tools like Coupa, Netsuite would be a plus.
  • Excellent analytical skills — able to define metrics, use data to drive prioritization, and create actionable insights.
  • Exceptional communication and stakeholder management skills, with experience influencing cross-functional and executive stakeholders.
  • A balance of customer empathy (supplier/procurement personas) and business impact focus. Comfortable balancing regulatory requirements with user-friendly design.
  • Comfortable working in a high-growth, fast-paced environment with a bias for action.

Why Join ZAGENO?

  • Build and scale marketplace experiences for both sides of a fast-growing B2B ecosystem.
  • Drive impact at the intersection of procurement, compliance, and supplier growth.
  • Competitive salary, benefits, flexible PTO, and professional growth opportunities.

Top Skills

APIs
Coupa
NetSuite
SAP
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The Company
HQ: Cambridge, MA
147 Employees
Year Founded: 2015

What We Do

ZAGENO is on a mission to accelerate scientific innovation by streamlining biotech purchasing processes with its award-winning, first-of-its-kind e-commerce platform. With over 25 million product SKUs available from more than 5,000 unique product brands, ZAGENO makes online shopping for any research material convenient, efficient and reliable. The ZAGENO experience includes its Scientific Score, a best-in-class product rating system that offers unbiased, peer-reviewed ratings to support accurate purchasing decisions. Available on desktop, tablet, and mobile devices, ZAGENO makes biotech purchases easier than ever and is an ideal sales channel for suppliers and partners. Founded in 2015, the company is headquartered in the United States and has additional offices in Germany, and Poland. For more information, visit www.zageno.com.

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