Lead Product Manager - User Centric

Posted 3 Days Ago
Be an Early Applicant
London, Greater London, England
115K-130K Annually
Senior level
Fitness
The Role
Managing user experience and bringing relevant insights to users through their user journey via Stories. Collaborating with cross-functional teams to improve trials, subscriptions, and LTV. Creating the best user experience while demonstrating business impact.
Summary Generated by Built In

We’re very proud of our achievements:

In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄

We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

Reporting to the Product Director, you will have a dual role, combining hands-on product activities and team leadership responsibilities. You will be at the forefront of the product, playing a critical role in both guiding product directions for the specific user segment and nurturing a strong, collaborative team culture. You’ll work collaboratively with UX specialists, Product Designers, Analysts, Content and Engineering teams. You’ll manage the roadmap, contribute to the company’s goals, and make data-informed decisions.

Your Experience

Must have:

  • 5+ years of experience in product management working with mobile technology products
  • Proven track record of thoughtful, user-focused insights that have led to successful consumer product launches 
  • Demonstrated ability to handle ambiguity and work collaboratively with cross-functional teams
  • Excellent written and oral communication, interpersonal, and negotiation skills, technically conversant, and able to collaborate easily with engineers and designers
  • Experience using quantitative and qualitative insights to take data-driven product decisions

What you'll be doing

You'll be responsible for:

  • Strategy Alignment: define the product vision and strategy for the particular user segment. Ensuring that all work, even if it’s just an idea the team is exploring, is connected to the function’s goals and strategy, and are able to show the connection
  • Coordination: plan and coordinate product work, ensuring commitments are respected and upheld. Oversee rituals and ceremonies, making them valuable for all team members
  • Leading the team in establishing initiatives that are set and measured as part of the company OKR process
  • Team culture: foster a culture of collaboration and respect within the product, design, and content teams. Promote a sense of trust and cross-functional collaboration.
  • Uncovering the user needs and problems, prioritise them using quantitative and qualitative data
  • Managing clear, thoughtful product requirements and feature descriptions to help teams work efficiently and effectively
  • Working with Product Designers and Researches to build the best experience for the users
  • Applying a combination of qualitative and quantitative approaches, customer understanding, and product intuition to inform your decisions and approach
  • Defining and monitoring product success metrics using data-driven goals


#LI-YY1 #LI-Hybrid 

Salary Range - per year

£115,000£130,000 GBP

Ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported. 

On top of competitive salaries, Flo's employees have access to:

  • A flexible working environment with the opportunity to come into the office and work from home
  • Company equity grants through Flo’s Employee Share Option Plan (ESOP)
  • Paid holiday and sick leave 
  • Fully paid female health and sick leave, in addition to holiday and regular sick leave
  • Workations - an opportunity to work abroad for two months a year
  • Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
  • Career growth, progression, and learning development resources
  • Annual salary reviews
  • Unlimited free premium Flo subscriptions
  • A whole host of other benefits (health/pension/social schemes)


Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. 

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a  growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do. 

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.

By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants 

The Company
HQ: San Francisco, CA
492 Employees
On-site Workplace
Year Founded: 2015

What We Do

Flo is the essential female health partner. We are building a better future for female health by helping women harness the power of their body signals.
---------------
Flo in numbers:
---------------
#1 period tracker in the USA by active audience
#1 most downloaded female health app worldwide
47 million monthly active users
240 million installs
28M women got pregnant while using Flo (the number indicates users who logged pregnancy in app during 2015-2022)

Flo prioritizes safety and keeps a sharp focus on being the most trusted digital source for women's health information.

Flo intensively uses Data Science and AI to deliver the most personalized content and services available.

Flo is currently available in 22 languages on iOS and Android. 55% of users are located in the US and Europe.

We are committed to putting privacy of our users first. Our users trust our technology to keep their sensitive information private and we are responsible for providing a safe and secure platform for them to use. We regularly carry out privacy assessments to monitor risks including data protection impact assessments and third-party risk assessments. In March 2022 Flo completed an external, independent privacy audit which confirmed there are no gaps or weaknesses in our privacy practices.

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