Senior Product Manager II, Renter Experience

This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA; or Atlanta, GA every Tuesday and Wednesday, and remote all other days.

Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team!

The rentals growth team is a key part of Redfin’s business. Over a third of U.S. households rent, and our job is to make finding a home easier. We seek to offer renters high-quality listings, an easy search, and an experience that keeps them coming back.

That’s where you come in. We’re looking for a talented Sr. Product Manager II to drive rentals engagement across Redfin.com, Rent.com, and ApartmentGuide.com’s websites and apps. Renting is rarely one and done. It takes time to find the right home, so we focus on keeping renters engaged throughout their journey. You’ll lead improvements to our recommendations engine to help renters discover new listings, fine tune their search, and find places they’ll love. You’ll also drive growth in saved searches, shares, favorites, and registrations to make these sites not just a place to search but a place to come back to. You will work on the strategy and execution of push and email notifications to keep renters engaged with timely, personalized updates. 

This role requires balancing the needs of the renter with the needs of the business. The work you do will significantly impact Redfin’s profitability. 

The Role

• Build a vision and product strategy for engagement on Redfin.com, Rent.com and ApartmentGuide.com.

• Create roadmaps, write clear requirements, and shape product designs with concrete goals to track success.

• Work with a cross-functional team of engineers, data scientists, designers, and SEO managers to build a great experience, manage tradeoffs, and drive results.

• Dig into data with analysts to uncover insights and make smart product decisions.

• Own and drive a set of key engagement metrics to measure impact and guide prioritization. 

• Champion thoughtful product discovery to uncover unique opportunities to drive renter engagement and satisfaction 

• Keep execs and stakeholders in the loop with clear updates, outcomes, and recommendations.

Who You Are

• Passionate about Redfin's mission.

• 5+ years of consumer product management experience working with a team to build and deliver new products or experiences. Consumer product experience is required.

• Confident making data-driven decisions through deep analysis and/or rigorous A/B testing. Hands-on experience with sophisticated experimentation platforms is required. 

• Able to influence across all levels and functions.

• A fast learner who quickly picks up new subject areas

• Deep customer empathy. You listen to users, understand their needs, and build intuitive solutions

• Comfortable tackling ambiguous problems and turning complexity into clear action

• Strong communicator who can break down challenges and share a clear vision

• Analytical and data-driven, with the skills to dive into complex problems and explain them simply

The compensation information below is provided in compliance with all applicable disclosure requirements.

Base Pay Range: $156,200.00 - 234,000.00. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Compensation may also include bonuses and equity.

We offer a generous benefits package including flexible vacation that supports the importance of time away from work for rest and relaxation, 12 paid holidays, paid parental leave, sick leave (accrued at 1 hour for every 30 hours worked), medical, dental, and vision insurance benefits, flexible spending account, health savings account, life and disability insurance, fertility benefits, Employee Assistance Programs, and 401(k) employer match.#LI-Hybrid

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact [email protected]

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.