Senior Product Manager - Pet Owner Experience

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

WHO WE ARE LOOKING FOR

Senior Product Manager

As a Vetsource Senior Product Manager, you will lead a highly collaborative product team. You will work with executives to align the product team to achieve desired business outcomes. You will partner with leaders throughout the organization to inspire and drive product growth. You will evangelize the product vision and be incredibly close to your customers. Working with product designers and engineers you will quickly discover and deliver solutions to drive desired customer and business outcomes. You will understand the industry dynamics and provide a creative lens to view new opportunities.

This is a full-time, remote position.

WHAT YOU’LL DO

• Evaluate the market, technology landscape, and customer needs to set an inspirational vision that achieves the company’s growth objectives.

• Set measurable objectives for the product, develop strategies and tactics, and define the roadmap.

• Build Discovery culture and mindset. Can work across the company to bring in various input to shape the solutions. Identify and lead ongoing product discovery efforts.

• Analyze product performance and customer needs through quantitative and qualitative methods.

• Collaboratively inspire team members to discover new ways of identifying problems, assessing risk, and focus on outcome.

• Work with executives to align the product team to achieve desired business outcomes.

• Work across multiple products to create new opportunities or reduce risk.

WHAT YOU BRING

• Bachelor degree or equivalent work experience.

• 5+ years of product management, engineering, or comparable experience.

• Strong communication, partnering and influencing skills at all levels of an organization.

• Proven ability to make data driven decisions.

• Prior work experience within an e-commerce company preferred.

#LI-Remote #LI-ML1

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance
• Employee Assistance Program
• Pet insurance* and Virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retirement Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible
• The opportunity to join one of our Employee Resource Groups, and fun company events!
   

* For Canadian based employees these specific benefits are not included

OUR VALUES

In addition to the benefits listed above, all employees are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!

Pay range (US based applicants): $110,993 - $138,800 (annualized)

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email [email protected], or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com