At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
Our Compliance Line of Business (LoB) is seeking a talented to drive new software solutions into the financial compliance market, to the largest financial firms around the globe. This role is responsible for managing our innovative Market Surveillance product line, which is currently targeted at the financial services and banking industry. NICE offers a complete solution that facilitates rigorous recording and monitoring of regulated users trade and communication activities, which is key to a firm ability to meet the stringent regulatory demands and achieve an operating environment that protects customers and the firm reputation.
- Collaboratively define product strategy through understanding the market (market segmentation, growth opportunities, key industries and solution areas)
- Own the product roadmap for the Markets Surveillance solutions
- Create new solutions and extend existing software solutions to help customers meet regulatory requirements while reducing costs of surveillance versus traditional methods
- Drive the product management process from initial market problem definition, through to product requirements, pricing, product development, positioning, product evolution and on-going product maintenance
- Build strong relationships and indirectly manage teams in a highly-matrixed environment with customers, sales, regions, partners, services and product development groups
- Identify market requirements from multiple sources (e.g. research, usability, customer feedback, partner data, competitive assessment) and communicate requirements to product development
- Collaborate with R&D on delivery of the product backlog with high quality taking time to market into mind
- Educate and enable the customer facing organizations to ensure successful go-to-market
- Support sales and services in customer engagements-capturing the voice of the customer and bringing it back to the product and R&D teams
- Build the business case for product investments driven by market requirements, competitive landscape and company strategy. Integrate product innovation into the fabric of the organization
- Manage partner activities for OEM products including build/buy assessment, pricing, technical integration specifics, ongoing roadmap planning
- Accelerate NICE's effort to deliver solutions via the cloud
- Experience in enterprise and/or SaaS software product management, ideally working with complex enterprise solutions.
- Previous experience in compliance or trade technology solutions is a significant plus.
- Experience with managing solutions utilizing Cloud technology.
- Experience working with geographically distributed product management and development teams
- Masterful ability to prioritize long (and growing) lists of demands
- Strong written, interpersonal and presentation communication skills and ability to confidently and clearly communicate to both internal and external audiences
- Strong team player who is easy to partner with across functions, cultures and geographies
- Experience influencing cross-functional teams without formal authority
- Experience working in a fast-paced, complex global environment
- Experience using agile product development methodologies
You will have an advantage if you also have:
- Experience/knowledge of Actimize solutions.
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers' and investors' assets by identifying financial crime, preventing fraud, and providing regulatory compliance.
4320Director or Product
Individual Contributor
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
What We Do
We work together with our customers to turn every interaction into an extraordinary and trustworthy experience.
With NICE, it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, we’re a worldwide leader in AI-powered contact center software. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform—and elevate—every customer interaction.