Senior Product Manager, Market Research

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Description

Join the team that is transforming the fight against cancer. As part of a Fortune 10 company, our innovative organization develops technologies and educational programs to provide evidence-based, personalized care, and insights to accelerate drug development. We seek a dynamic and experienced Senior Product Manager to set and meet financial goals and other success metrics for Ontada’s suite of Market Research services offered to Life Science Companies, develop and execute a business plan including identifying the customer needs and market dynamics, assess and evolve the product positioning, establishing pricing strategies, define the product line strategy roadmap, while delivering high-quality services. This role involves providing subject matter expertise and consultative guidance to the sales team and customers, engaging, and collaborating with various stakeholders within Ontada and McKesson, and deliver market research services, including the development of feedback collection tools, leading customer feedback group or individual sessions, analytics and feedback summaries, and logistic planning.

Key Responsibilities

Strategic Planning & Business Leadership 

• Identify emerging trends or untapped opportunities to expand Ontada’s service offerings, drive competitive differentiation, operational efficiency, and  new revenue streams
• Define and evolve the strategy for the Ontada Market Research offerings to Life Science companies, including product positioning, scalable pricing strategies, and a product line roadmap that aligns with evolving market needs.
• Set and achieve financial and performance goals aligned with Ontada’s growth strategy, lead the development of the revenue forecasts and long-range planning (LRP), proactively track performance, and collaborate cross-functionally to identify and close revenue gaps through data-driven insights and continuous process optimization

End-to-End Project Oversight, Project Planning and Execution

• Provide input and approve contractual agreements with Life Science customers, in collaboration with sales and sales operations; identifying opportunities to digitize and streamline contract workflows for faster execution and improved compliance.
• Manage research projects from inception to completion, including budgeting, timelines, and coordinating with the customer and other Ontada team members while leveraging project management tools and automation to enhance visibility, reduce manual effort, and ensure timely delivery.
• Ensure recruitment of qualified responders in line with customer objectives and feasibility analysis using digital recruitment platforms, automated screening tools, and data-driven strategies to improve targeting, speed, and quality.
• Execute advisory boards, focus groups (both in-person and virtual), surveys, and individual interviews, ensuring seamless planning, delivery, and reporting

Professional and Consulting Services  

• Deliver strategic market research consulting services to Life Science customers levering analytics platforms to enhance insight generation and decision-making
• Develop research tools such as discussion guides, questionnaires, and presentations.
• Facilitate and moderate customer feedback sessions—both group and individual—with key stakeholders such as healthcare professionals, researchers, and decision-makers to elicit deep insights into therapeutic needs, product perceptions, and market dynamics.
• Oversee the end-to-end analysis of qualitative and quantitative data, ensuring methodological rigor and regulatory alignment; synthesize findings into strategic reports with actionable recommendations tailored to the unique challenges of pharmaceutical and biotech clients.

Commercial Enablement & GTM Planning

• Provide expertise in marketing, promotion, sales training and internal alignment to drive adoption and growth of Market Research offerings.
• Lead the external and internal promotional strategy of the Market Research service offerings to drive awareness and adoption (working collaboratively with sales and marketing).
• Design, implement and oversee sales training ensuring the sales team can effectively communicate the MR products, features and benefits.
• Establish automated feedback loops to continuously capture, analyze, and act on customer satisfaction data, enabling agile refinement of Market Research offerings.

Customer Insights Development

• Drive the establishment of a Customer Insights Center of Excellence (COE) by implementing automated data pipelines and analytics frameworks to efficiently capture, analyze, and visualize healthcare provider and life science customer behavior, preferences, and trends
• Assist in the development of a data-informed annual insights roadmap by collaborating with the full Ontada Learn team to identify evolving healthcare provider learning needs and strategic research priorities. 
• Partner with cross-functional data teams to design and deploy a scalable, automated analytics suite that leverages integrated data sources and advanced visualization tools to uncover actionable insights and emerging trends in provider behavior.

Minimum Requirements

• 7+ years of hands-on experience in quant & qual market research, analytics, and market research tools/software
• B2B experience preferred, Experience in oncology or life sciences industry a plus
• Ability to work independently and manage multiple projects simultaneously.

Critical Requirements

• Demonstrated product ownership mindset, with ability to develop strategies, manage product portfolio, measure and meet financial objectives and other success metrics
• Hands-on, in-depth experience with understanding, designing, and conducting qualitative and quantitative primary and secondary market research
• Demonstrated expertise in moderating and facilitating pharmaceutical focus groups, with a strong grasp of industry-specific compliance and communication standards
• Proven track record of extracting and analyzing customer insights 
• Ability to take key business questions and frame business problems into research plans
• Excellent analytical skills and the ability to translate the data and learning into actionable recommendations for business growth
• Demonstrated attention to detail and excellence in project management, including effectively managing multiple projects/priorities concurrently
• Exceptional client management and presentation skills

Specialized Knowledge / Skills

• Proficient in Qualtrics, Tableau, Power BI and Asana
• Entrepreneurial mindset, willingness to explore bold new ideas, and flexibility to take on various roles as needed
• Excellent cross-functional team, project, and organizational leadership skills
• Experience with research in the context of clinical studies preferred

Education/Training

• Bachelor's degree required.
• Master’s degree in marketing, Business Administration, Market Research, or a related field preferred.

Working Conditions

• Remote work
• Occasional travel (up to 25%)

Candidates must be authorized to work in USA. Sponsorship is not available for this role.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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