Senior Product Manager (General Experience)

WOO operates a centralised exchange WOO X and a decentralised platform WOOFi, democratising access to top-tier liquidity and exceptional trading execution while keeping costs competitive. Our native token, $WOO offers token holders a unique position to participate, engage, and maximise the benefits of both the DeFi and CeFi ecosystem. Our team of highly-talented 200 employees is located in 12 cities worldwide 🚀

Our vision is to inspire confidence, higher performance, and joy in every user. We have a mission to provide the best liquidity on the best terms. We compete not just on price execution but also on integrity, user experience, innovative tools, and global opportunities. 

About the opportunity:

We are looking for a Senior Product Manager who can join us along this mission and vision. You’ll become an integral part of our Product team and help shape the product vision and strategy for key aspects of our exchange platform, including KYC, fiat integrations, user registration, deposits & withdrawals, CRM, admin WMS, and internal tools. Collaborating closely with cross-functional teams, you will ensure our platform delivers a seamless, secure, and efficient user experience. Interested? Keep on reading!

What you’ll be working on:

• Leading the end-to-end product lifecycle for exchange platform features, such as KYC processes, fiat integrations, and CRM tools, from concept to launch and continuous improvement.
• Collaborating with engineering, design, compliance, and operational teams to define and implement product requirements that balance user needs with business objectives and regulatory compliance.
• Driving user research and market analysis to identify pain points and opportunities in areas like registration, deposits, withdrawals, and administrative workflows, delivering innovative solutions that improve the overall user experience.
• Creating and managing a clear product roadmap for platform-wide features and internal tools, ensuring alignment with business goals and customer expectations.
• Optimizing and scaling operational workflows through robust internal tools to improve efficiency for support and admin teams.
• Analyzing product performance using data-driven insights to identify opportunities for iteration and enhancements.
• Staying updated on regulatory and industry trends to ensure all solutions remain compliant and competitive in the evolving cryptocurrency and exchange landscape.
• Promoting collaboration, clear communication, and agile execution across teams to ensure timely delivery of impactful product solutions.

Why work with us: 

Join us in realising our vision in advancing decentralisation, and leading innovation in CeFi and DeFi. Enjoy work flexibility, a supportive team, and an environment that nurtures your ideas. Plus, expect a performance-based annual bonus for all contributors at WOO 💪

About you:

• 6+ years of product management experience with a focus on crypto exchange platforms.
• Proven experience in developing and launching core platform features, especially those related to KYC, fiat integrations, CRM, or back-office systems.
• Strong understanding of cryptocurrency exchanges, blockchain technology, and the regulatory landscape in the crypto space.
• Familiarity with user onboarding flows and operational workflows, with a keen eye for process optimization and user experience improvements.
• Experience working in fast-paced, agile environments and managing cross-functional teams effectively.
• Data-driven approach to product development, with a strong ability to use metrics and analytics tools to inform decisions.
• Proficiency in product management methodologies (e.g., Agile, Scrum) and tools.
• Excellent communication, collaboration, and presentation skills, with fluency in English (C1+).
• Startup mindset with a focus on innovation, adaptability, and problem-solving.

Getting the job

We're actively seeking talented individuals to join our team outside of our typical hiring schedule. This proactive approach allows us to connect with exceptional candidates like you even before specific positions become available.

On average, successful candidates go through five rounds of interviews and tests. Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.

Submitting your resume now ensures that you're first in line when new opportunities arise. By doing so, you'll have a head start in the selection process and get a chance to showcase your skills and experience.

Get started on your application here!