Senior Product Manager, Enterprise

Posted One Month Ago
Be an Early Applicant
Flatiron, OH, USA
Hybrid
165K-205K Annually
Senior level
Healthtech
AI-enabled, physician-supervised primary care
The Role
As a Senior Product Manager, you'll enhance Counsel's product for healthcare partners, focusing on integration features, user experiences, and partner relations to drive success and user satisfaction.
Summary Generated by Built In
About Counsel

Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [learn more on our blog]
Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms.
Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (MIT, Google, DeepMind, NVIDIA, Stripe, Meta) — and we’re looking for exceptional people to join us as we scale.


Join us as we build the future of AI in healthcare!

-----------------------------------------------------

About the role

We have formed partnerships with leading healthcare organizations and are scaling fast. We need a Senior Product Manager, Enterprise to own how Counsel's product shows up inside the world's leading healthcare organizations — and to build the consumer experiences that make those partnerships actually work. Your role is to not just make Counsel bigger one partnership at a time, but make Counsel better for everyone.

This role is equal parts consumer product and enterprise platform. You'll ship net-new features for patients — onboarding flows, evals, care interactions, clinical touchpoints — and you'll do it with a constraint that sharpens every decision: what you build has to work across all of our partners, not just the one asking. You will own our partner integration surface: the APIs, customization layers, and embedded experiences that let healthcare organizations bring Counsel's care capabilities into their products. You'll co-design with partners, build a product their consumers love, and build platform primitives that make each new integration easier than the last.

This role can be remote, with a strong preference for our NYC office.

What you’ll do

  • Co-design with partners: push back where the vision is wrong, push harder where it isn't going far enough

  • Build platform primitives that make each new integration easier than the last, so the team isn't rebuilding from scratch every time

  • Own partner relationships end to end, navigating executive conversations with clarity and earning trust through what you deliver

  • Champion a high bar for the end user experience in every integration, every conversation, every build

Requirements

  • 4+ years of product management experience with a meaningful focus on B2B2C products

  • Strong technical fluency: APIs, integrations, and platform architecture. You make the right calls and earn the respect of your engineering partners

  • Experience on a B2B2C product where the end user experience actually mattered for the success of the partnership, and where the business had strong opinions about how that experience should look

  • A systems thinker: you design for the current partner and build for the next five

  • The kind of relationship with partners and engineering where they actually want your opinion, not just your roadmap update

  • A genuine obsession with the end user experience: you've pushed back on lazy integrations, raised the bar on what good looks like, and built things that made a real difference

You're a great fit if

  • You've worked on platform and API-first products where your product lived inside someone else's brand

  • You're deeply interested in AI and where it's going, and you want to work somewhere that's building something real with it

  • You've built embedded or white-label product experiences

  • You actively use AI tools in your product workflow and have strong opinions about where they make you better

  • You have some familiarity with healthcare IT, EMR integrations, or health system partnerships — or you learn that kind of thing fast

What we offer
  • Impact: Own one of the most consequential surfaces at Counsel at a moment when every partnership shapes how care reaches patients

  • Growth: Real opportunity to define how enterprise product works here as we scale

  • Exposure: Direct access to leadership and close proximity to some of the most ambitious work happening in healthcare technology

  • Compensation: Competitive salary + equity

  • Benefits: Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave

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Our Values
  • Patients come first.
    We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision.

  • Innovate with optimism.
    We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows.

  • Right answer wins.
    Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team.

  • Simplicity over complexity.
    We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team.

  • Do fewer things, well.
    We focus, and hold ourselves to the highest bar and pursue excellence in those areas.

-----------------------------------------------------

About Counsel

Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [learn more on our blog]

Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms.

Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (Google, DeepMind, NVIDIA, MIT, Stripe) — and we’re looking for exceptional people to join us as we scale.

Join us as we build the future of AI in healthcare!

Recruitment Fraud Notice
Counsel Health only communicates with candidates using official @
counselhealth.com email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at [email protected].

#LI-PINJOB

Recruitment Fraud Notice. Counsel Health only communicates with candidates using official @counselhealth.com email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at [email protected].

 

Counsel Health participates in E-Verify. All newly hired employees are processed through the E-Verify system to confirm employment eligibility.

Skills Required

  • 4+ years of product management experience focused on B2B2C products
  • Strong technical fluency: APIs, integrations, and platform architecture
  • Experience on a B2B2C product prioritizing end user experience
  • A systems thinker capable of designing for current and future partners
  • Established relationships with partners and engineering teams
  • Obsessed with end user experience and improvement

Counsel Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Counsel Health and has not been reviewed or approved by Counsel Health.

  • Fair & Transparent Compensation Pay is considered partially transparent as several current listings publish salary bands for roles like physicians and engineers, suggesting market‑aligned ranges for an early‑stage startup. These posted bands provide directional insight even if not all functions display ranges.
  • Healthcare Strength Benefits are described as comprehensive medical, dental, and vision coverage across multiple postings. This breadth aligns with common expectations for venture‑backed startups.
  • Leave & Time Off Breadth Roles commonly cite unlimited PTO, with several postings also calling out parental leave. This indicates a wide time‑off offering on paper for many positions.

Counsel Health Insights

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The Company
HQ: Ringoes, NJ
66 Employees
Year Founded: 2023

What We Do

Counsel Health delivers AI-enabled, physician-supervised primary care through a secure messaging-based experience. Built with enterprise-grade safety standards and AI safety guardrails, Counsel partners with health plans, consumer health solutions, employers, and health systems to provide a modern front door to care that significantly improves member access while ensuring clinical quality. By replacing outdated access points like nurse advice lines and legacy telehealth, Counsel helps organizations reduce high-cost claims, increase utilization of existing health solutions, and improve engagement, all while delivering care that is reliable, cost-effective, and scalable.

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