About Tixr
Tixr's on a mission to transform the ticket buying experience with a modern approach to a legacy business. Born from a fan-focused frame of mind, we empower large-scale events, music venues, and sports properties with modern, innovative solutions to their highly-complex ticketing and e-commerce needs. Our unified commerce platform is built for big, supporting all types of events, from festivals to global arena tours, and an almost limitless suite of commerce offerings beyond admission tickets.
The Opportunity
Our software and apps are used by a broad range of clients, from exclusive nightlife venues, to artist tours, to large-scale festivals and conferences, as well as by millions of event-goers. We are committed to providing excellent user experience with our superior and seamless app technology.
We are seeking a talented Senior Product Manager to lead our data visualization and business intelligence initiatives for our ticketing platform. In this role, you will be responsible for developing and executing the product strategy for our reporting suite, focusing on creating user-friendly, data-driven solutions that empower our clients to make informed decisions.
Work-Life
This role is hybrid-remote with an optional work environment at our Santa Monica office, located on the 3rd Street Promenade. Most teams run West Coast Hours with lots of autonomy. We are only able to hire US Citizens or active US Green Card holders
Responsibilities
- Drive the vision, strategy, and execution of our data visualization and business intelligence products within our client platform.
- Collaborate with cross-functional teams to identify key metrics and KPIs that are crucial for our clients' success in the ticketing industry.
- Develop and maintain a product roadmap for our reporting suite, prioritizing features based on user needs and business impact.
- Work closely with UX/UI designers to create intuitive, visually appealing dashboards and reports that effectively communicate complex data.
- Partner with data engineers and analysts to ensure the efficient collection, processing, and presentation of relevant data sets.
- Conduct user research and usability studies to continuously improve the reporting suite's functionality and user experience.
- Analyze market trends and competitor offerings to identify opportunities for differentiation and innovation in data visualization.
- Collaborate with sales and marketing teams to develop positioning and messaging for the reporting suite.
- Monitor and evaluate product performance, facilitating continuous iteration and improvement based on user feedback and data-driven insights.
Requirements
- 5+ years in product management in data visualization, business intelligence, or analytics products.
- Bachelor's degree in Computer Science, Information Systems, or a related. MBA or advanced degree is a plus.
- Strong technical understanding of data analytics, SQL, and database management.
- Experience with data visualization tools and techniques (e.g., Tableau, Power BI, D3.js).
- Excellent analytical skills with the ability to translate complex data into actionable insights.
- Proven record of delivering successful data-driven products improving customer experience and driving business growth.
- Strong communication and presentation skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
- Experience in the ticketing or events industry is a plus.
Key Competencies
- Data-Driven Decision Making: Ability to use data to inform product decisions and strategy.
- User-Centric Design: Strong focus on creating intuitive and user-friendly interfaces for data visualization.
- Strategic Thinking: Capacity to develop long-term product vision while executing short-term goals.
- Cross-Functional Leadership: Experience in leading and collaborating with diverse teams.
The Perks
- Salary Range 120,000-160,000 + Bonus + Equity
- Remote Okay
- Health benefits starting at $0 premium + choice of dental and vision plans
- Unlimited PTO, holidays, a paid day off on your birthday
- 401k
- Fun and relaxed work environment
- Access to awesome events!
Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce marketplace in the world. We're a California born and bred company that's still founder owned and led to this day, and we support a global client base with staff throughout the US, Canada, and UK. We exclusively power 500 of the most respected live entertainment brands in 40 countries including LIV Golf, Wynn Nightlife, Riot Fest, Acura Grand Prix of Long Beach, Riot Games Arena, Luke Bryan’s Crash My Playa, Sturgis Buffalo Chip, Lightning in a Bottle, Portland Trail Blazers’ New G League Affiliate Rip City Remix, among many others.
Top Skills
What We Do
Tixr has served as a focal point for evolving the ticketing space and beyond, redefining what it means to plan and attend an event at any scale. Started by fans for fans, we were founded with the mission to upgrade the world of ticketing by delivering an unparalleled experience for event creators and fans.
As an experiential commerce partner to some of the world's top venues, festivals, clubs, and more, we operate at the intersection of software and service, providing comprehensive solutions through powerful platform features, digital sales tools, and on-premise support.
Why Work With Us
We are only as good as the people who run the engine. At Tixr, we've built a strong foundation, invest in quality talent and regularly promote from within. We believe that roadblocks are an opportunity to grow and learn, and we're fully committed to bringing in world-class rockstar talent who'll deliver across the organization.
Gallery
