The short version
Every order Portless ships moves money in two directions. We bill merchants for shipping, fulfillment, storage, duties and taxes, and we pay carriers, warehouses and partners across several countries and currencies. Our P&L sits in the middle.
We've grown fast, and we're investing in the systems behind that money flow to match. We're hiring a Senior Product Manager to own it end to end: from rate card to invoice to cash, and from carrier bill to audited cost.
About Portless
Portless is changing the face of global e-commerce. By decoupling brands from traditional, expensive domestic warehousing, we let e-commerce companies ship directly from manufacturing hubs to global consumers in as little as three to five days.
We move packages to 75+ countries for hundreds of DTC brands, with millions of packages shipped annually, 99.8% pick-and-pack accuracy, and 98% on-time delivery. We're a small, remote-first team growing fast, and the work you do here shows up in a merchant's business, and on our own books, within weeks.
What you'll own
We're building out our finance infrastructure for the next stage of growth. You'll set the product direction for:
Billing (order to cash). Rate cards, pricing rules, invoicing, disputes and collections. You'll own our billing engine from the product side, including rolling it out across our merchant base.
Cost audit (procure to pay). Ingesting carrier and partner invoices, matching them to what we shipped, and catching discrepancies automatically.
Margin visibility. A shipment-level view of revenue, cost and pass-through charges that finance and leadership can rely on.
Duties and taxes. How tariffs, VAT and other pass-through charges are calculated, billed and collected, in close partnership with our compliance team.
The merchant experience. How merchants see, understand and ask questions about their charges.
You'll be the bridge between finance, operations and engineering, turning finance needs into a clear roadmap.
What success looks like
First 90 days
- An end-to-end view of how money moves through Portless today, and a clear picture of where it needs to go
- A finance product strategy and sequenced roadmap, aligned with finance, operations and engineering
- Priorities set and defended in writing, with the reasoning and tradeoffs behind them
First 6 months
- Most merchants billed automatically and on time
- Our largest carriers' invoices matched and audited automatically
- Finance can see margin by shipment, merchant and lane
- Measurable time given back to the finance and CS teams
What we're looking for
Product craft first. This is the bar we're least flexible on.
- 5+ years in product management owning a complex, data-heavy domain
- You can map a messy process to where data originates, where it breaks, and where the leverage is
- You get your own answers with SQL or AI tools, and check claims against what actually happened
- You ship what works this quarter while building toward the right end state, and you write it up clearly
Finance and logistics experience.
- You've built product for billing, AP, carrier audit, payments or financial infrastructure, ideally in logistics, freight or fulfillment
- You're fluent in rate cards, accruals, pass-through vs. revenue, invoice matching, and how operational data reaches the GL
- You work closely with accountants and finance ops and know when to bring in the CFO. This isn't an accounting role
- Exposure to duties, tariffs or VAT is a strong plus
How you work.
- Forward-deployed: close to finance, our China operations and merchants, with evening calls and potential travel to China
- You work off one canonical roadmap alongside the rest of product
- You partner across finance, engineering, operations, CS, compliance and merchants
- You look for the systemic version of the problem
Portless is an equal opportunity employer.
Skills Required
- 5+ years of product management experience with ownership of a complex, data-heavy domain
- Ability to map complex end-to-end processes and data flows, including data origins, degradation, and leverage points
- Strong data fluency and ability to validate claims against actual outcomes
- Experience making and managing build-versus-buy decisions
- Strong written communication skills for strategy documents, decision documents, and product specifications
- Ability to defend product decisions under pressure and revise positions based on evidence
- Experience in cross-border commerce, logistics, fulfillment, supply chain, or a closely adjacent industry
- Strategic understanding of compliance concepts including classification, declared value, duties, and destination requirements
- Ability to work credibly with compliance partners, carriers, operations teams, and subject-matter experts
- Ability to work closely with merchants, warehouse operations, customer success, engineering, finance, and product teams
What We Do
Build a healthier business with Portless. Portless fulfills e-commerce orders directly from China to your customer's front door, massively improving lead times, decreasing your shipping costs, and lowering your import tax fees. At Portless, we have shipped over 2.5 million cross-border packages with a 99.8% pick-and-pack accuracy and 98% on-time delivery rate. We pride ourselves on providing white-glove customer service and the fastest response times in the industry.
