Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.
We’re building a new 3P Commerce platform that helps game studios bring their in-game items directly to players on Discord. From social shopping and group-driven discovery to seamless mobile buying experiences, we’re focused on making it easier and more fun for players to purchase the items they care about, together.
As the Product Manager for Commerce (Consumer Experiences), you’ll define and build the end-to-end surfaces that underpin how players shop on Discord. You’ll own the user-facing product experiences across mobile and desktop, lead experiments that explore how social behaviors drive purchase intent, and work closely with game studios to ensure what we build fits naturally into how their players want to buy.
What You'll Be Doing
- Define the product philosophy, vision, and roadmap for how players discover and purchase 3P in-game items on Discord
- Build and iterate on the consumer-facing experiences across mobile, desktop, and in-server surfaces
- Lead our early social purchase experiments - including group buying, and other new social buying mechanics that leverage Discord’s social graph
- Partner closely with engineering, design, data science, trust & safety, payments, partnerships, and marketing to ship high-quality, compliant commerce features
- Work with game studios and publishers to understand their player journeys, business goals, and technical constraints
- Drive a rigorous experimentation culture across conversion funnels, UX, and merchandising strategies
- Communicate vision, priorities, and results clearly to leadership and cross-functional partners
- Contribute to shaping Discord’s long-term strategy for becoming a meaningful commerce destination for games
What you should have
- Strong product experience building ecommerce, marketplace, or in-game purchasing experiences
- Experience owning mobile user experiences where simplicity, trust, and conversion are central
- Ability to break down ambiguity into simple, testable paths and drive fast-paced execution
- Demonstrated technical proficiency partnering with engineering on complex systems (payments, fulfillment, identity, account linking)
- Strong analytical skill set - able to design experiments, interpret data, and drive decisions with metrics
- 5+ years experience shipping consumer-facing software with clear business impact
- Deep understanding of the gaming landscape, player behavior, and what game studios expect from platform partnerships
Bonus Points
- Experience building or scaling social commerce features
- Familiarity with game monetization systems, live ops, or in-game item economies
- Experience working with external partners or third-party developers
- BA/BS in Computer Science, Engineering, or related technical field
The US base salary range for this full-time position is $196,000 to $220,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.
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What We Do
Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
Why Work With Us
Imagine a workplace that not only tolerates but celebrates the unique perspectives each and every person brings to it. One that is representative of the world we want to live, play and work in. Well, imagine no more. Just as Discord gives everyone the power to belong, we are building a workplace that is welcoming and inclusive from the inside out.
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