The Role
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.
About the Role
We are seeking a Senior Product Manager to lead the Commerce Studio roadmap, driving innovation in AI-powered merchandising and search optimization. This role will define and execute the strategy for Commerce Studio’s capabilities, enabling retailers and B2B merchandisers to maximize conversions, increase customer engagement, and streamline workflows.
Reporting to the VP of Product, this position will work closely with engineering, design, marketing, and customer-facing teams to deliver features that enhance merchandising automation, product discovery, and AI-driven insights.
Responsibilities
- Own the product roadmap for Commerce Studio, ensuring alignment with market needs, customer feedback, and company objectives.
- Define and prioritize features that enhance merchandising control, product recommendations, and analytics-driven optimization.
- Collaborate with engineering to design scalable, intuitive solutions that support retail and B2B merchandising workflows.
- Work with AI and data science product and engineering teams to enhance product ranking, personalization, and automated merchandising capabilities.
- Develop and execute go-to-market strategies in partnership with Sales, Marketing, and Customer Success.
- Gather customer insights to inform feature development and refine user experience.
- Measure success using KPIs such as revenue impact, adoption rates, and user engagement.
- Enable internal teams with product documentation, training, and best practices.
- All other duties as assigned
Skills & Qualifications
- 5+ years of product management experience, ideally in commerce, search, or merchandising platforms.
- Strong understanding of retail and B2B e-commerce workflows, including search, recommendations, and merchandising strategies.
- Experience with commerce platforms, including merchandising tools, or catalog management systems
- Experience with AI-driven personalization, ranking models, and rules-based merchandising.
- Technical fluency in data pipelines, APIs, and analytics to collaborate effectively with engineering teams.
- Ability to translate business needs into intuitive, high-impact product features.
- Excellent analytical, communication, and stakeholder management skills.
- Bachelor's degree or equivalent experience.
- Acceptable background check
- Must be authorized to work in the United States full-time for any employer
Competencies
- Resourceful-willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently
- Team player-confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
- Strong verbal and written communication skills
- Empathy and care for all stakeholders of Lucidwork including employees, customers, partners, and guests
- Ability to handle confidential information
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.
Thank you for your interest and we look forward to learning more about you.
Note to third party recruiters:
We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.
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The Company
What We Do
Lucidworks is shaping the future of digital experiences, AI, and machine learning by offering the Connect Cloud Experience (CXC). We help companies combine the power of search and machine learning to personalize experiences that meet employees' and customers' unique intent. With technology built on Solr, the global search standard used by 90 percent of Fortune 500 companies, our team includes leading search and discovery contributors and committers as well as many of the world's foremost search and machine learning innovators. Teams at Lenovo, Morgan Stanley, Goop, Reddit, Red Hat, and Commvault rely on Lucidworks every day to power product discovery, customer service, and knowledge management applications. Lucidworks’ investors include Francisco Partners, Sixth Street Partners, Top Tier Capital Partners, Shasta Ventures, Granite Ventures, and Walden International.
