Senior Product Manager, Client Experience
Ibotta is seeking a Senior Product Manager, Client Experience to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The Ibotta Performance Network (IPN) Experiences team is reinventing the means by which Brands engage and succeed with Ibotta. As Senior Product Manager, you’ll be responsible for our product strategy within critical phases of the end-to-end journey of our CPG Brand and Retail Publisher customers. You’ll define Objectives & Key Results (OKRs) and identify the customer problems which need to be solved in order to achieve them. You’ll craft an iterative roadmap of product initiatives and lead cross-functional squads of Engineering, Design, Analytics, Research, and Architecture team members in the execution of those initiatives. You’ll collaborate with functions across Ibotta, and with customers, to communicate your strategy, launch solutions, and continuously measure success along the way.
This position is located in Denver, Colorado as a hybrid position requiring 3 days in office, (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.
What you will be doing:
Empathize with customers to understand their environments, needs, goals, motivations, and pain points throughout various phases of the journey
Partner with teams across the organization to define OKRs in support of Ibotta’s business goals and company strategy
Prioritize a roadmap of product initiatives which articulates the team’s path to success in achieving OKRs, while creating value for customers and Ibotta
Lead cross-functional teams to execute the roadmap and refine the product backlog, iterating through problems, scoping solutions, and shipping features which succeed in creating measurable value
Champion optimal product development processes that focus on the problem and that leverage the power of iteration and learning, while enabling high-quality, timely execution in a fast-paced, iterative, and fluid environment
Build solid relationships with stakeholders and leaders across Ibotta to manage expectations on scope and timelines
Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere
What we are looking for:
5+ years of product management experience building and launching successful products
BA/BS in CS/Engineering, Economics/Physics/Math, or a related field is required
Experience creating product strategies aligned with business objectives and successfully garnering stakeholder support
Ability to achieve measurable results and desirable user outcomes by launching high-quality product experiences on-time
Experience leading a cross-functional team to successfully execute initiatives and create business impact
Adept at leveraging qualitative and quantitative insights to prioritize opportunities and guide iterative product development
Confidence in being able to say no to good ideas and ruthlessly prioritize product initiatives in alignment with strategic focus and goals
Swift, high-quality decision making, informed by insights, but not paralyzed when faced with a lack of data
Technical understanding - you don’t need to be able to write code, but you need to be able to discuss technical concepts with your engineering and architecture counterparts
Excellent communication skills across all mediums (visual, written, verbal) that keep the cross-functional team and diverse stakeholders groups informed of strategic approach, ideas, decisions, and rationale