What You'll Do
We're building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there's an accompanying unique and nuanced tax compliance calculation.
POSITION: Senior Product Manager
WORK LOCATION: Durham, NC (Telecommuting permitted from anywhere in the U.S.)
JOB DUTIES: Design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Responsible for driving product requirements for Avalara's integrations with emerging and established eCommerce platforms, along with driving solutions across general eCommerce platform strategy and design.
Work with a cross-functional geographically dispersed team, document and track all product requirements, and work with Avalara's internal teams and external partners and customers to ensure product fit for use cases and requirements. Establish and execute a roadmap that stays in line both with partner roadmaps and the Avalara product roadmap. Capture key product use case information from customers, internal customer-facing teams, and other stakeholders. Collaborate with the Customer Learning, Training, Implementation, Support, Engineering, and Product Management organizations to identify dependencies and navigate priorities to meet roadmap commitments. Collaborate with Marketing, Sales, Legal, and Business Development teams to create powerful app store listings and marketing plans. Drive critical issues to resolution, internally and with partners and customers, acting as a primary point of escalation for stakeholders. Telecommuting permitted from anywhere in the U.S.
What You'll Need to be Successful
REQUIRED QUALIFICATIONS:
Primary Requirements
- Master's or foreign equivalent degree in Computer Science, Finance, Business Administration, or a related field
- 3 years of experience in any IT product/program management-related occupation , including 3 years of experience in each of the following:
- Leading complex IT design and implementation projects with multiple stakeholders for software platforms
- Leading product and/or program management for software platforms
- Software Engineering and Software Development lifecycle, including Agile processes, SOAP, & REST API
- Driving and escalating critical product issues to resolution, internally and with partners & customers
- Working with distributed teams to create marketing plans and strategies
- SQL Databases, including MySQL and/or PostgreSQL, and/or noSQL databases
- Web development using Java, Python, .NET, JavaScript, jQuery, HTML, CSS, XML, and/or JSON
Alternate Requirements
- Bachelor's or foreign equivalent degree in Computer Science, Finance, Business Administration, or a related field, and
- 5 years of progressive, post-baccalaureate experience in an IT project/product management-related occupation , including 5 years of experience in each of the following:
- Leading complex IT design and implementation projects with multiple stakeholders for software platforms
- Leading product and/or program management for software platforms
- Software Engineering and Software Development lifecycle, including Agile processes, SOAP, & REST API
- Driving and escalating critical product issues to resolution, internally and with partners & customers
- Working with distributed teams to create marketing plans and strategies
- SQL Databases, including MySQL and/or PostgreSQL, and/or noSQL databases
- Web development using Java, Python, .NET, JavaScript, jQuery, HTML, CSS, XML, and/or JSON
Any suitable combination of experience of education, training, or experience is acceptable. All experience may be gained concurrently.
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
Base pay may be based on various factors, such as geographic location, candidate experience and qualifications, as well as market and business considerations. This role is eligible for an annual bonus based on individual and company performance depending on the terms of the applicable plan and the employee's role. Company benefits include medical, dental, and vision coverage, life, AD&D, and disability insurance, a 401(k) retirement plan, 17 days of PTO annually, 12 paid holidays, paid parental leave, an employee assistance program, and subsidized transportation options for commuters.
All benefits are subject to eligibility requirements and Avalara reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law.
TO APPLY: See https://careers.avalara.com/north-america and search under ID 2024-13579 .
About Avalara
We're Avalara. We're defining the relationship between tax and tech.
We've already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business , and our tribe expanded by a cool thousand people - there's nearly 5,000 of us now. Our growth is real, and we're not slowing down - not until we've achieved our mission - to be part of every transaction in the world.
We're bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We've been different from day one. Join us, and your career will be too.
EEO Statement
We're an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company - we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
What We Do
We’re building cloud-based tax compliance solutions to handle every transaction in the world.
Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation.
The logic behind calculating taxes — the rules, rates, and boundaries — is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.
Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds.
That’s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That’s why we’re growing fast.
Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Belgium, Brazil, Canada, India, and the U.K.
