Senior Product Designer

Senior Product Designer |  Location: New York City (Hybrid 3 days in office per week)

Type: Full-time

Reports to: Head of Product | Team: Product

About SuperCircle

SuperCircle is building the infrastructure to close the loop in fashion. We’re the first and only textile waste management platform powering circularity for brands and retailers—processing textiles at their end-of-life into recycling or re-use streams, unlocking best-in-class profitability and sustainability outcomes for brands. Our mission is simple: to profitably divert 1B+ textiles from landfill by 2030—and we are on track to do it.

About the Role

We’re hiring a Senior Product Designer to own the end-to-end consumer experience for SuperCircle’s trade-in platform.

This is not a role for someone who just ships pixels. We are looking for a designer who owns outcomes. Someone who defines what should be built, prototypes ideas quickly, validates them with users, and partners closely with product and engineering to ship.

You'll be the first dedicated consumer product designer at SuperCircle: the design process, design system, and research practice are yours to build from scratch in close partnership with the Head of Product. You will own the experience of the entire consumer journey across our platform, both digital and in-store. Your work will shape how millions of consumers sign up for programs, send back products, and redeem rewards across the brands we power. You will set the bar for craft, interaction design, and consumer experience across the company. 

Responsibilities

• You will lead the design and product experience for SuperCircle’s consumer-facing platform including
• Consumer signup and onboarding flows
• Trade-in flows including item selection, shipping, and in-store drop off
• Credit and reward redemption experience
• Lifecycle touchpoints including transactional emails and notifications
• The design system and component library powering multi-brand programs
• Your work will directly influence key metrics like signup-to-ship conversion and reward redemption, where small design improvements can drive outsized impact.

How You Work

• You are a builder who designs from evidence, not assumptions. Qualitative and quantitative data shape your decisions. When you see a problem, your instinct is to prototype a solution and test it, not schedule a meeting about it.
• You love to run your own research. Without a dedicated research team, you lead structured user interviews, usability tests, and discovery sessions yourself.
• You're comfortable starting explorations using AI tools and you know what AI-generated output to trust and what to override. This isn't a novelty for you, it's become foundational to how you think and work everyday turning ideas into polished interactive concepts quickly.
• You are deeply consumer-obsessed. You look at flows and immediately see where friction exists and how to remove it.
• You are comfortable working with small teams and incomplete information. A blank canvas excites you more than a fully defined roadmap.

What You Bring

• 5+ years designing consumer digital products end-to-end
• Experience shipping real products from research through production design
• Strong visual and interaction design craft with a portfolio that shows shipped work and the metrics it moved
• Experience working at smaller companies where you owned major product areas with limited resources
• Bonus experience includes
  • Consumer growth design and conversion optimization
  • Marketplace or B2B2C products serving both enterprises and consumers
  • Commerce, loyalty, or rewards programs
  • Sustainability, circular economy, or supply chain adjacent products

Why SuperCircle

We’re not just solving for waste – we’re creating value from it. SuperCircle is trusted by leading brands and built to scale textile recovery through data, automation, and deep supply chain integration. As part of our team, you’ll gain visibility, ownership, and the chance to define how circularity becomes standard across retail. If you're ready to make an impact that spans P&L and planet, let's talk.

Ready to join the revolution? Apply now and help us reshape the future of fashion and circular commerce.

Email resume and portfolio to [email protected] and include the position you are applying in the subject line of your email. 
 

COMMITMENT TO DIVERSITY:

SUPERCIRCLE is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone is welcome, is celebrated for being themselves, and can succeed together. 

SUPERCIRCLE is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex, age, disability, gender identity, sexual orientation, military service, caregiver status, credit history, immigration status, or any other status protected under applicable law.