Senior Product Designer

Posted 24 Days Ago
New York, NY, USA
In-Office
Mid level
Artificial Intelligence • Software • Financial Services
The Role
As a Senior Product Designer, you will create user-centered solutions, collaborate with teams, and evolve Avantos' design system, focusing on simplifying customer service delivery.
Summary Generated by Built In

Company overview

Avantos is building the industry’s first AI-native operating system for financial services, redefining how firms onboard clients, deliver advice, and manage core servicing workflows. Our platform unifies fragmented data, automates complex processes, and embeds intelligent decision-making across every step of the client lifecycle.

We partner with leading financial institutions and are scaling rapidly. We’re an execution-driven, design-obsessed, product-led team composed of founders and leaders from Wharton, MIT, top design programs, and prior unicorn SaaS companies. We move fast, solve deep industry problems, and build technology that puts users back in control of their workflows.

If you love client impact, product design, complex problem solving, and bringing AI-enabled change to real-world businesses, Avantos is where you will thrive.

Job summary

Imagine redesigning service delivery from the ground up, equipped with AI that deeply understands what a great service should look like and how it interacts with customers and support staff. As a Product Designer, you’ll craft intelligent, user-centered solutions that redefine how businesses serve their customers.

As a senior product designer you will

  • Collaborate closely with product managers, engineers, and other designers to develop crafted detailed design solutions across the customer journey delivery and orchestration experiences
  • Drive the core promise of Avantos: simplifying how businesses serve their customers.
  • Contribute to and evolve our design system
  • Advocate for the user and design process
  • Shape team culture and champion design thinking within a world-class design and product team.

Your skills will include

  • 2+ years experience building digital products, with the ability to design, prototype, and ship to development stakeholders
  • Be able to break down big problems
  • Expertise in Figma and design systems, enabling you to craft clear, intuitive user experiences that developers can easily implement.
  • Ability to embed user centric thinking into your design process, balancing user mental models with business needs
  • Ability to consider business needs, and balance speed, craft, and delivery
  • A refined design sensibility with the ability to move beyond aesthetics and deliver solutions that truly serve the user and the business.
  • Comfortable tackling ambiguity, breaking down complex problems into manageable, actionable concepts.

Nice to haves

  • Experience working in in small teams or startups, and willingness to take a scrappy approach
  • You can code
  • Exceptional prototyping skills or experience working with advanced tools like Facebook Origami
  • You are familiar with product and service design folks like Bret Victor or Lou Downe.
  • You have worked with no-code workflow automation tools
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The Company
HQ: New York, New York
38 Employees
Year Founded: 2024

What We Do

Avantos is the AI-native operating system for client management, powering how financial institutions onboard, service, and grow client relationships. Trusted by leading financial institutions, Avantos unifies fragmented systems into a shared layer of context, where AI agents turn data into continuous insight and execution.

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