Senior Product Designer

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

PHIL is seeking a talented and experienced Senior Product Designer to lead the design and user experience of our platform. This role will focus on designing intuitive, user-centered experiences that streamline prescription management for healthcare providers, PHIL team members, pharmacies, and particularly, patients. Reporting to the Head of Design, you will be responsible for crafting high-quality designs with a strong emphasis on interaction design, user research, information architecture, and UX writing.

Responsibilities

• Lead end-to-end design efforts for complex user workflows, ensuring seamless responsive design interactions and a frictionless user experience with strong attention to detail.

• Project manage your design work in order to effectively own, estimate, and communicate your design timelines, capacity, and priorities.

• Create a compelling vision for the future of the product experience(s) you own.

• Work independently to conceptualize, wireframing, prototype, and execute designs that address user pain points and business objectives.

• Own interaction design, ensuring that the platform’s usability and navigation are intuitive and efficient.

• Apply strong information architecture principles to organize and present complex data in a clear and structured way.

• Contribute to UX writing by crafting clear, concise, and engaging content within the platform.

• Collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to deliver high-impact design solutions.

• Lead collaborative workshops across stakeholders or users to solicit a wider variety of ideas and incorporate the most valuable into design iterations

• Lead user research, including usability testing, user interviews, and using analytics, to deliver data-driven insights to iterate on and improve designs.

• Maintain and evolve the design system to ensure consistency and scalability across the platform.

Qualifications

• Bachelor's degree in Design, Human Computer Interaction, or a related field (or equivalent experience).

• 6+ years of experience in product design, with at least 2+ years in a senior or lead design role.

• History of delivering designs that result in significant measurable value.

• Experience working independently on complex design end-to-end challenges, adapting to the changing design needs of an organization, and leading design projects.

• Solid understanding of design systems and data-driven decision-making.

• Experience working with complex workflows and systems, ideally in healthtech or Fintech, or a similarly complex industry.

• Proficiency in Figma with the ability to quickly produce high-fidelity designs and prototypes.

• Strong communication and collaboration skills, with the ability to present and advocate for design decisions.

• Experience working in a startup (preferred, but optional)

Portfolio Requirements:

Portfolio access-Send one link with password, if required.

Provide 3 or more examples of designs you created that demonstrate strong interaction design skills with reference to the measurable impact of some of these examples.

Your selection of design examples must include at least 2 examples of multi-step onboarding or acquisition flows you designed where you wrote some of the UX copy.

Conversational AI example (preferred, but optional)

Benefits

• Ground-floor opportunity with one of the fastest-growing startups in health-tech.

• Fully remote working environment.

• Competitive compensation (commensurate with experience).

• Full benefits (medical, dental, vision).

• 401(k) contribution opportunity.

Phil Inc. is an equal-opportunity employer.