About ZAGENO
ZAGENO provides the largest online marketplace for life science lab supplies, acting as a comprehensive hub for scientists, lab managers, and procurement leaders. Our platform streamlines the procurement process, enabling users to compare products, identify alternatives, monitor deliveries, and communicate order statuses in real-time. This efficiency accelerates innovation by freeing up valuable time. Through advanced AI, ZAGENO bolsters supply chain resilience and delivers a superior customer experience. Our seamless integration with existing systems boosts productivity, making the online purchase of research materials convenient, efficient, and reliable. We are dedicated to innovation, excellence, and cultivating a supportive and dynamic work environment.
About the Role
You’ll own and drive design for both user-facing and platform-facing journeys, focusing on scientist & supplier personas. Your work will include ideation, research, interaction design, prototyping, and hand-off to engineering — ensuring every touchpoint is usable, efficient, scalable, and aligned with business goals. You’ll partner closely with Product Managers, Engineers, Data / AI teams, and Operations to build experiences that delight users while enabling enterprise-scale workflow.
Key Responsibilities
- Lead end-to-end design from discovery, prototyping, interface design, through final hand-off, across scientist-facing and supplier-facing workflows.
- Translate user research, business goals, and analytics into intuitive, scalable design solutions for complex scenarios (e.g. search & discovery, dashboards, supplier order flows).
- Design interaction flows, wireframes, high-fidelity mockups, and prototypes for both Web product features and internal / platform tools.
- Collaborate cross-functionally with Product Managers, Engineers, AI / Data teams and Operations to ensure feasibility and alignment while pushing for high usability and excellence.
- Contribute to or evolve our Design System — ensure UI consistency, support scalable components, and shape reusable patterns for both B2C-style and B2B-SaaS features.
- Advocate for both end-user delight (scientists) and operational efficiency / clarity (supplier tools), balancing visual design, accessibility, and system constraints.
- Apply metrics, analytics, usability testing, and user feedback to iterate designs and improve key performance indicators (e.g. task success, error rates, conversion, supplier satisfaction).
- Communicate design rationale and decisions clearly to stakeholders across engineering, product leadership, and operations, influencing product strategy.
About You
Basic Qualifications
- Bachelor’s / Master’s degree (or equivalent experience) in Design, Interaction Design, HCI, Visual Communication or related field.
- 6+ years of product design experience working across web applications or SaaS / marketplace platforms
- Strong portfolio that shows both user-facing (consumer / marketplace style) and internal / enterprise / platform design work.
- Proficiency in design & prototyping tools (e.g. Figma, Sketch, Adobe XD etc.).
- Deep understanding of interaction / UI design patterns, responsive design, accessibility, and design system best practices.
Preferred Qualifications
- Experience designing for B2B / SaaS workflows (dashboards, permissioned roles, analytics, enterprise tools) and user-facing / consumer-style flows (search / discovery / checkout).
- Comfortable working with data / AI-driven products: collaborating with data / ML teams to design recommendation / personalization interfaces.
- Proven track record of solving ambiguous, complex design problems and influencing product strategy via design.
- Experience building or evolving design systems; thinking in components & reusable patterns across multiple product domains.
- Strong verbal & written communication skills: able to present your work to senior leadership and cross-functional teams.
- Ability to operate in a fast-paced, high-growth environment with shifting priorities; bias for iteration, feedback loops, and continuous improvement.
Why Join ZAGENO?
- Build and scale marketplace experiences for both sides of a fast-growing B2B ecosystem.
- Drive impact at the intersection of procurement, compliance, and supplier growth.
- Competitive salary, benefits, flexible PTO, and professional growth opportunities.
Top Skills
What We Do
ZAGENO is on a mission to accelerate scientific innovation by streamlining biotech purchasing processes with its award-winning, first-of-its-kind e-commerce platform. With over 25 million product SKUs available from more than 5,000 unique product brands, ZAGENO makes online shopping for any research material convenient, efficient and reliable. The ZAGENO experience includes its Scientific Score, a best-in-class product rating system that offers unbiased, peer-reviewed ratings to support accurate purchasing decisions. Available on desktop, tablet, and mobile devices, ZAGENO makes biotech purchases easier than ever and is an ideal sales channel for suppliers and partners. Founded in 2015, the company is headquartered in the United States and has additional offices in Germany, and Poland. For more information, visit www.zageno.com.
