Senior Product Designer

Sagepath Reply is a full-service digital marketing and technology company driven by purpose and fueled by passion to make a difference in how humans interact with technology in a more effective and efficient way. Our clients consist of Fortune 1000 companies across several industries, and we help guide them through digital transformation with the belief that even the smallest detail can make a big difference in making a connection with users and driving conversion and ROI. Our services include digital marketing, user experience, creative development, optimization, and eCommerce with high-level partnerships with Adobe, Magento and Salesforce.

As the Senior Product Designer, you will create user-centered solutions that align with business objectives while collaborating with cross-functional teams to ensure design consistency and serve as a bridge between design and product management. Your expertise in UX/UI and problem-solving will help drive innovative, impactful designs for both the team and clients.

Responsibilities

• Define and drive the overall design vision and strategy, ensuring alignment with product and business goals while maintaining a user-centered approach
• Guide the end-to-end design process, from research and ideation to prototyping and final delivery, ensuring consistency and quality across all deliverables
• Facilitate client stakeholder working sessions and interviews in order to elicit and document business, non-functional, functional and technical requirements as well as project KPIs
• Work closely with product managers, engineers, and other stakeholders to define product requirements, prioritize features, and create intuitive and engaging user experiences
• Confidently present design concepts, prototypes, and solutions to clients and internal stakeholders, ensuring alignment with client expectations and gathering feedback
• Contribute leadership, mentorship, and guidance to the design team, fostering a culture of creativity, collaboration, and innovation

Minimum Requirements

• Bachelor’s degree, preferably in business, marketing, or a technology-related field
• 5 years of experience in UX/UI design, with a strong portfolio demonstrating leadership in product design for digital platforms
• Proven expertise in designing customer portals and collaborating with technical teams to deliver products that align with customer needs and business goals
• Advanced skills in user research including the creation of user personas, journey mapping, wireframing, prototyping, and usability testing to craft seamless, intuitive user experiences
• Proficiency in industry-standard design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools like InVision or Axure
• Strong problem-solving skills with the ability to translate complex business and user needs into innovative, functional design solutions
• Excellent communication skills, with the ability to articulate design rationale, advocate for design principles, and align the team and stakeholders around the design vision

Preferred Qualifications

• Experience working in an enterprise setting 
• Experience as an UX/UI Designer, Creative Director (Digital Products), UX Strategist, UX Researcher

About Reply

Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. 

Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [email protected]. Visit our website at www.reply.com to learn more about our open roles.