Senior Product Designer

Posted 3 Hours Ago
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Madrid, Comunidad de Madrid, ESP
Hybrid
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
Nexthink enables the productive potential of organisations by eliminating digital friction.
The Role
Design and deliver user experiences for new and existing enterprise software capabilities. Collaborate with customers, product managers, engineers, and designers across agile teams; create prototypes, conduct user research and testing, solve complex interaction problems, and contribute to the product design system. The role owns design delivery through product release and requires strong communication, attention to detail, and customer-focused product thinking.
Summary Generated by Built In
Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. 

Job Description

We are looking for a Senior Product Designer to join our UX team and take the product to the next level. In this role, you’ll articulate user needs into creative solutions and own the design delivery of shipping to customers. You’ll collaborate with a team of highly talented product managers, designers, and engineers who appreciate user experience and want to build the best products in the market. 

The position entails a high level of responsibility within the Product team. Your contribution will have a significant impact on the satisfaction of millions of enterprise employees.  

Your main responsibilities will include: 

  • Define the user experience for new and existing product capabilities 

  • Co-create and get feedback on designs with customers 

  • Collaborate with developers, product managers as well as customers across multiple agile teams 

  • Develop prototypes to communicate interaction and design ideas 

  • Create effective design solutions to complex problems—easy to understand, aesthetically appealing and consistent user experience 

  • Understand customers to discover their needs and test both early prototypes and released features 

  • Shape the product through contributions to our design system 

Qualifications

  • 7+ years of experience as a product designer, user experience designer, interaction designer, or in a similar role 

  • Desire to innovate, to come up with new ideas 

  • Technical background or experience designing technical products is a plus 

  • Expert knowledge of Figma 

  • Experience with AI-assisted design tools and workflows (e.g., Figma Make, code↔design features, MCP) and experience using them to accelerate ideation, prototyping, and handoff 

  • Excellent attention to detail, with a commitment to putting the user first 

  • Effective communicator, presenter, and negotiator 

  • Full professional proficiency in English (spoken and written), Spanish is a plus 

  • Online portfolio or work samples demonstrating a variety of user-centered design solutions.


    If you are highly motivated and result-driven, have a high sense of product ownership, constantly learning and enhancing your skills, are open to feedback, and like being accountable and working within a team, do not hesitate to apply.  

    Please apply with a copy of your CV in English and a link to your portfolio.

 

 

 

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
 

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
 

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
 

  • 💼 Permanent Contract and a competitive compensation package.
  • 📍 Amazing centrally located offices near the Bernabeu Stadium.
  • 🩺 Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
  • 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
  • 🤸 Up to 25 EUR per month for a gym subscription.
  • 🛴 Flexible compensation plan for childcare & public transportation.
  • 🧑‍🏫 Reimbursement of up to 50% of the cost of English & Spanish classes.
  • 🍉 Fresh fruit, cookies, soft drinks and protein shakes at the offie.
  • 🍕 Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
  • 📣 Bonuses for referring successful hires after three months of continuous employment.
  • 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

 

Skills Required

  • 7+ years of experience as a product designer, user experience designer, interaction designer, or similar
  • Expert knowledge of Figma
  • Experience with AI-assisted design tools and workflows, such as Figma Make, code-to-design features, or MCP
  • Excellent attention to detail and commitment to user-centered design
  • Effective communication, presentation, and negotiation skills
  • Full professional proficiency in spoken and written English
  • Online portfolio or work samples demonstrating user-centered design solutions
  • Desire to innovate and develop new ideas
  • Technical background or experience designing technical products
  • Spanish language proficiency

What the Team is Saying

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Nexthink Compensation & Benefits Highlights

  • Healthcare Strength — Employer-paid health, dental, and vision coverage for U.S. employees is highlighted, positioning medical benefits as a standout part of the package. Listings and company materials emphasize broad coverage that reduces out-of-pocket premiums for employees.
  • Leave & Time Off Breadth — Unlimited PTO is offered alongside paid holidays and three paid volunteer days, providing substantial flexibility to take time away. This breadth of time-off options is presented as a core perk across U.S. roles.
  • Parental & Family Support — Up to 16 weeks of paid leave for primary caregivers and six weeks for secondary caregivers is advertised. The scope of this leave is notable for employees planning or growing families.

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The Company
HQ: Boston, MA
1,200 Employees
Year Founded: 2004

What We Do

Nexthink is the global leader in digital employee experience management. Our platform empowers IT teams with real-time visibility, analytics, and automation to proactively detect and resolve issues across any application, device, or network—before they affect employees. By shifting IT from reactive problem-solving to continuous optimization, Nexthink enables more than 1,300 organizations to create productive, seamless, and satisfying digital workplaces for over 18 million employees worldwide.

Why Work With Us

With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds.

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Nexthink Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We all have different preferences & arrangements allowing us to do the best work possible. Each team needs to have an open conversation to determine.

Typical time on-site: 3 days a week
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HQBoston, MA
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HQLausanne, CH
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Bangalore, IN
Bratislava, SK
Dubai, UAE
London, Gb
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Madrid, SP
Manchester, GB
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Paris, FR
Riyadh, SA
Tokyo, JP
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