Senior Product Designer

Posted 15 Days Ago
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Office, Lilongwe, Central Region, MWI
Hybrid
Senior level
Fintech • Payments • Software • Financial Services
The Role
Lead end-to-end product design for Upflow’s B2B cash collection platform. Responsibilities include creating user flows, prototypes, and high-fidelity visuals; conducting user research and usability testing; owning the design system; contributing to product strategy; and collaborating with engineering, product, and marketing teams. The role focuses on delivering consumer-grade experiences for finance teams and shipping high-impact work across complex workflows.
Summary Generated by Built In

Updated in September 2026

About Upflow
 

Upflow is the Financial Relationship Management (FRM) platform that helps B2B finance teams collect smarter and get paid by their customers faster, with AI agents working alongside the team.

Today, the order-to-cash process is mission critical for businesses, yet it remains fragmented across tools, teams, and workflows. Upflow brings this entire process into one system — four products covering the cycle from invoice to cash (Insights, Collections, Payments, and Cash Application), with AI agents that work alongside the team and a shared intelligence layer underneath.

We serve 500+ companies across 30+ countries, including Vercel, Lattice, and Productboard, and are backed by leading investors including Y Combinator, Hedosophia, Hexa, and Lorimer. With teams across the US and Europe, we're building a category-defining company at the intersection of finance, payments, and AI.

To learn more about what we do, visit upflow.io. For a behind-the-scenes look at how we work as a team, head to the Inside Upflow section of our blog at upflow.io/blog/inside-upflow.

Your role at Upflow
 

As a Senior Product Designer, you'll define solutions that allow finance teams to experience consumer grade UX in their day to day lives.

  • Lead end-to-end design projects, work closely with engineers, product managers and other stakeholders to ensure a high-quality implementation

  • Create flows, prototypes, and high-fidelity visuals (we use Figma, Cursor and Claude)

  • Plan and run user research and usability tests

  • Own our design system to ensure efficient delivery of new features

  • Contribute to overall strategy and decision-making about product direction

  • Collaborate with Marketing on our brand design, ensuring our app and communications feel coherent

Who you are

  • 5+ years of experience in Product Design

  • Curiosity for people’s problems, and a drive to figure out best-in-class solutions for them

  • Track record of shipping high‑impact product work in B2B or complex workflows

  • You have embraced AI capabilities to craft your designs

  • A portfolio that clearly explains context, constraints, your decisions, and impact

  • You adhere to our operating principles

Why join us

Here what you’ll find at Upflow:

  • International Mindset: We have offices in Paris and New York.

  • Exciting moment: Opportunity to join early and contribute to the Design function from the ground up.

  • All-star team: Extremely solid team with deep functional and domain expertise.

  • Learning opportunity: Strong focus on learning and growing through education and professional development in hard and soft skills.

  • Trusting environment: Hands-off management style. We have a strong culture of ownership and autonomy.

  • Best in class perks: 35 paid days off, meal vouchers, cool offices, top-of-the-range equipment, great healthcare, and competitive salary and equity.

  • Offsites: Regular offsites with the team, meetups, and strong connections to the startup ecosystem

Recruitment process

1 - Screening call with JM, Product Director

It’s a discussion with your future manager. We’ll get deeper into your expertise and know-how. We’ll also give you a clearer view of what your day-to-day in that role is like. It’s a good opportunity to see if you foresee yourself working at Upflow.

 

2 - Home assignment

Your time to shine! You’ll be given a home assignment. Yes, it is designed to assess your skills. But it’s also designed to give you a better taste of what being part of Upflow is like. Again, hiring is a two-way street! Ultimately: we believe assignments are a great way to control our biases. We care for what you do; not your schooling, social background, or the gender you identify yourself to.

 

3 - Home assignment review

Your hiring manager will spend up to 60 minutes debriefing your case with you. A peer can take part in this review. Hiring managers at Upflow are looking for team players: taking and giving feedback is key to thriving with us!

 

4 - Meet the team

You'll meet with members of the team so you can foresee yourself as part of it 😃

 

5 - Founder interview

Meet with Alex (co-founder & CEO). He will tell you everything about Upflow’s vision and values. It’s a privileged moment to ask questions, too.

6 - Reference check

 

7 - Alignment & offer

If you’ve made it this far, chances are we like each other and it feels like Upflow is a place you can grow and shine over the next few years. We will align on the right way for you to come on board, and if successful in that process we will extend you an offer, and you can relax and get ready for your new job.

 

*****

 

Diversity & Inclusion

At Upflow, we are committed to building a diverse and inclusive workplace. We encourage all individuals to apply, even if you don’t meet every qualification. Research shows that some candidates may hesitate to apply unless they meet every requirement. However, we believe that a variety of experiences and perspectives can bring value beyond the listed qualifications. If you’re excited about what we do and feel you could contribute, we want to hear from you.

Skills Required

  • 5+ years of experience in Product Design
  • Curiosity about people’s problems and commitment to developing best-in-class solutions
  • Track record of shipping high-impact product work in B2B or complex workflows
  • Experience embracing AI capabilities to craft designs
  • Portfolio explaining context, constraints, decisions, and impact
  • Adherence to Upflow’s operating principles
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The Company
HQ: New York, New York
70 Employees
Year Founded: 2018

What We Do

Upflow is a Financial Relationship Management solution that helps our customers transition from chasing invoices to engaging customers. Get paid faster, enjoy better customer relationships AND realize your full growth potential. Our features include: Real-time metrics on your A/R collection Automated and personalized workflows Payment portals adapted to each customer We integrate directly with different accounting solutions like Quickbooks, Netsuite, or Xero and can also develop specific APIs. Our partnerships with Stripe and Go Cardless streamline payments for your customers. We have hundreds of users around the world, including Front, Lattice, and Productboard and are backed by key investors (YCombinator, eFounders) and leading fintech business angels.

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