Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:We are seeking a Senior Product Designer to join our growing Product Design team. This role is available to candidates across US and Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum once per week on one of our Anchor Days.
What your team does
Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.
Our Platform team is working hard to build the critical foundational systems and features that enable all of Clio to deliver value to our customers. We are in the process of seamlessly integrating our products so that users and their data flow through our system without friction.
This role will be part of the platform team that is responsible for unifying core experiences across all of our product surfaces.
What you’ll do
- Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes.
- Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them.
- Be able to craft a compelling vision with engaging storytelling to drive excitement and alignment for the impact the vision can deliver.
- Coordinate and collaborate with multiple stakeholder teams to unify different experiences in separate products into a single cohesive one.
- Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions.
- Coach and mentor fellow designers on a range of design practices.
- Provide thoughtful feedback in team critiques.
- Break down complex concepts into smaller, more manageable pieces.
- Write research plans and conduct user research interviews, usability testing, and analysis.
- Leverage product data and metrics to drive design decisions and measure product success.
What you’ll bring
- Excellent communication and engaging storytelling skills.
- 5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus.
- Experience as an interactive designer with product experience. SaaS experience is a bonus.
- A track record of successfully shipping products, solving customer problems and moving company metrics, and delivering incremental value with velocity.
- Deep understanding of good user experience, IA, and visual design.
- Expertise in modern design and prototyping tools, and practical fluency with AI tools in your workflow (e.g., Figma Make, Cursor, Claude, etc.)
- A strong understanding of web technologies.
- A design degree or relevant experience with platform and/or application design.
- Humility plus strong opinions that are loosely held.
#LI-Remote.
This role is a backfill for an existing position.What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Skills Required
- 5+ years of experience in Product Design, UX Design, or a related discipline
- Experience as an interactive designer with product experience
- Track record of successfully shipping products, solving customer problems, improving company metrics, and delivering incremental value
- Deep understanding of user experience, information architecture, and visual design
- Expertise with modern design and prototyping tools
- Practical fluency with AI tools such as Figma Make, Cursor, or Claude
- Strong understanding of web technologies
- Design degree or relevant experience with platform or application design
- Excellent communication and storytelling skills
- SaaS experience
Clio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.
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Fair & Transparent Compensation — Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
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Healthcare Strength — Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
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Leave & Time Off Breadth — Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.
Clio Insights
What We Do
Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.
