Being part of the UX team, you’ll join our Product Design chapter, shaping experiences that connect millions of fans, partners, and event organizers across the live-events ecosystem. You’ll turn customer insights into clear, accessible, and consistent product experiences across web, app, and SaaS platforms - from concept to launch - while partnering with Product and Engineering and contributing to our Design System to ensure quality and scalability.
Key Responsibilities:
- Shape and deliver end-to-end product experiences across web and mobile products, for B2C and B2B groups - from framing opportunities and defining concepts to building, launching, and improving real solutions with your team.
- Translate insights into action by partnering with Product Management, UX Research and Analytics to craft clear hypotheses, run experiments (A/B, multivariate, qualitative prototypes) and iterate quickly toward measurable outcomes.
- Define interaction details and motion language that enhance usability, reinforce brand personality and perform efficiently across devices.
- Contribute to the multi-platform design system, introducing reusable components, patterns and accessibility guardrails that scale in line with WCAG 2.2.
- Collaborate cross-functionally with Product, Engineering, Content Design, Marketing and commercial stakeholders to ensure cohesive execution of the product vision.
- Leverage emerging technologies - including AI-powered tools and LLM-driven workflows - where they tangibly accelerate delivery or unlock new value for users.
- Raise the bar of our work by guiding other designers through critique, knowledge-sharing and process improvements that foster a feedback-rich, inclusive culture.
Key Requirements:
- 3 years of end-to-end product design experience in fast-moving technology environments, with a track record of shipped work that balances user value and business impact.
- Show strong interaction design and user interface craft in a portfolio that demonstrates hierarchy, typography, color, layout, and micro-interactions.
- Prototype effectively in Figma (components, variants, Auto Layout, Dev Mode) using motion and micro-interactions.
- Experiment through user research, customer insights, and testing - and turn what you learn into clear, evidence-based design decisions.
- Contribute to our Design System through tokens, components, documentation, and pull requests with engineers.
- Work confidently with AI-assisted design tools to accelerate workflows and explore new creative directions.
- Communicate clearly and persuasively with engineers, designers, and executives.
Benefits
- 30 days of paid vacation plus the option of up to 15 days of unpaid leave
- 25 days of workation within the EU
- Flexible working hours
- Sofa Concerts and employee events
- Discounts on ticket purchases & opportunities for clearing assignments
- Corporate benefits and discounts at KESS
- Central location & subsidy for a Job Ticket or Germany Ticket
- Bike leasing
- Mental health program & company pension scheme
- “GoFluent” language learning platform as well as Lunch & Learn sessions
We value diversity and treat all applications equally – regardless of gender, background, age, religion, disability, or sexual orientation. Different perspectives enrich our team and make EVENTIM stronger.
Skills Required
- At least 3 years of end-to-end product design experience in fast-moving technology environments
- Portfolio demonstrating strong interaction design and user interface craft, including hierarchy, typography, color, layout, and micro-interactions
- Proficiency prototyping in Figma, including components, variants, Auto Layout, and Dev Mode
- Experience using motion and micro-interactions in prototypes
- Experience conducting or applying user research, customer insights, and testing to make evidence-based design decisions
- Experience contributing to design systems through tokens, components, documentation, and collaboration with engineers
- Experience with AI-assisted design tools
- Clear and persuasive communication with engineers, designers, and executives
What We Do
CTS EVENTIM is a global ticketing and live-entertainment company operating in more than 25 countries. It markets tickets through physical, online, and mobile channels; develops software and e-commerce platforms for event organizers and artists; and operates and promotes concerts, festivals, venues, and other live events. The group combines ticketing technology, data-driven services, and event promotion to support entertainment businesses.
