As a Senior Product Associate in Consumer & Community Banking Product Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Lead requirement gathering through customer insights, stakeholder inputs, and analysis to define clear product outcomes.
- Write high-quality user stories and acceptance criteria; maintain a prioritized backlog aligned to OKRs.
- Apply strong product thinking to scope MVPs, manage trade-offs, and deliver iterative value.
- Drive data-driven decisions using funnels, experiments, KPIs, and post-launch learnings.
- Partner with cross-functional teams (engineering, design, analytics, operations, legal/compliance as needed) to deliver end-to-end features.
- Operate effectively in Agile (ceremonies, sprint planning, refinement, release planning) and continuously improve team execution.
- Run Discoveries on the features/initiatives and derive detailed document including the master story list with swag estimates
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Demonstrated ability in requirements elicitation, user story writing, and backlog management.
- Own e2e execution of initiatives/features from idea conception - implementation - taking it live - post live analysis
- Able to run discoveries
- Strong analytical mindset comfortable using data to identify opportunities, measure impact, and influence prioritization.
- Proven track record of working with multiple stakeholders and aligning teams around shared outcomes.
- Solid understanding of Agile methodology and delivering in cross-functional squads.
- Excellent communication skills crisp documentation and strong collaboration.
- Experience in travel/e-commerce, air booking/shopping flows, payments, or marketplace platforms.
- Familiarity with experimentation (A/B testing), product analytics tools, and customer journey mapping
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience with requirements elicitation, user story writing, and backlog management
- End-to-end execution of initiatives or features from conception through implementation, launch, and post-launch analysis
- Ability to run product discoveries
- Strong analytical mindset and ability to use data to identify opportunities, measure impact, and influence prioritization
- Experience working with multiple stakeholders and aligning teams around shared outcomes
- Solid understanding of Agile methodology and cross-functional squad delivery
- Excellent communication, documentation, and collaboration skills
- Experience in travel or e-commerce, air booking or shopping flows, payments, or marketplace platforms
- Familiarity with experimentation, product analytics tools, and customer journey mapping
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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