JPMorgan Private Bank is a global wealth management business that serves ultra-high-net-worth individuals and their families, delivering advice and solutions across investing, banking, lending, and planning. With a long-standing heritage and a focus on discretion, excellence, and client service, we bring the strength of JPMorganChase to help clients navigate complex financial needs and multi-generational goals.
As a Senior Product Associate in Global Web Experience Delivery Lead, you promote delivery across our public web ecosystem—ensuring that new capabilities, experiences, and content are launched reliably, securely, and at scale. This role partners closely with cross-functional teams to deliver and continuously improve end-to-end digital journeys—advancing next-generation web experiences across touchpoints and enabling personalization at scale, while maintaining disciplined execution
Job responsibilities
- Lead delivery of enhancements and experiences across the web ecosystem, ensuring requirements clarity, dependency alignment, quality validation, and launch readiness.
- Drive complex transformation workstreams including migrations and onboarding new businesses onto the platform, coordinating sequencing, cutover readiness, and stabilization.
- Provide analysis and recommendations on web capability options based on business needs, implementation complexity, and expected outcomes.
- Coordinate cross-functional execution across Product, UX/Design, Engineering, Web Operations, publishers, MarTech, and agencies.
- Manage and track performance and OKRs for our web engagement and conversion
- Manage delivery health and site health: intake coordination, prioritization, defect triage, risk management, and stakeholder communications.
- Support release readiness and adoption of new functionality through enablement, documentation, and governance-aligned workflows.
- Champion continuous improvement and responsible AI usage to streamline workflows, reduce manual effort, and improve cycle time while maintaining quality and controls.
- Participate in Agile ceremonies and longer-term planning (refinement, planning, reviews, retrospectives, roadmap/release planning).
Required qualifications, capabilities, and skills
- 3+ years delivering web experiences using a CMS.
- Working experience with AEM and familiarity with Adobe Analytics, Adobe Launch, and Adobe Target.
- Strong understanding of web technology fundamentals and best practices, including accessibility and responsive design.
- Understanding of SEO/SEM and the role of web experiences in acquisition and engagement.
- Strong experience in an Agile delivery environment.
- Ability to balance multiple priorities, make sound prioritization decisions, and communicate effectively with stakeholders.
Preferred qualifications, capabilities, and skills
- Experience delivering in regulated environments (e.g., financial services).
- Experience with platform modernization, migrations, and onboarding new businesses/regions.
- Familiarity with experimentation/optimization and continuous delivery practices.
- Working experience in Adobe Experience Manager (AEM)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years delivering web experiences using a CMS.
- Working experience with AEM and familiarity with Adobe Analytics, Adobe Launch, and Adobe Target.
- Strong understanding of web technology fundamentals and best practices, including accessibility and responsive design.
- Understanding of SEO/SEM and the role of web experiences in acquisition and engagement.
- Strong experience in an Agile delivery environment.
- Ability to balance multiple priorities, make sound prioritization decisions, and communicate effectively with stakeholders.
- Experience delivering in regulated environments (e.g., financial services).
- Experience with platform modernization, migrations, and onboarding new businesses/regions.
- Familiarity with experimentation/optimization and continuous delivery practices.
- Working experience in Adobe Experience Manager (AEM).
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
