As a Senior Product Associate in Commercial and Investment Banking, you drive meaningful impact by applying your expertise in product development, platform management, and optimization. Grounded in user research and customer feedback, you help create innovative new products while continuously enhancing existing offerings. You partner closely with cross-functional teams and play a key role in shaping our product roadmap and sustained success.
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Lead end-to-end product delivery across discovery, feasibility assessment, dependency management, release coordination, and product operationalization; drive product performance reporting and escalate opportunities to improve efficiency and cross-functional coordination.
- Define and document requirements by writing clear epics, user stories, and acceptance criteria to support product development, while considering upstream/downstream impacts on the broader customer journey and operating model.
- Partner with Design (UX/UI) to support user research, journey mapping, and market analysis; synthesize insights into the product strategy and roadmap, identifying features that drive customer value.
- Identify AI-driven efficiency opportunities with stakeholders; run user feedback sessions and incorporate insights into iterative product enhancements and prioritization decisions.
- Own agile execution including backlog prioritization, sprint planning, delivery tracking, and continuous refinement to ensure on-time delivery and high-quality outcomes.
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience driving platform transformation in partnership with Technology and Design (UX/UI) for large-scale digital operations.
- Strong knowledge of product development lifecycle activities, especially discovery, requirements definition, and delivery execution.
- Demonstrated ability to learn new businesses quickly, map pain points, and translate opportunities into a prioritized product plan.
- Proficiency with AI tools (e.g., generative AI assistants, workflow automation, and analytics-enabled tooling) to improve product delivery efficiency, support research/synthesis, and accelerate iteration.
- Proven track record of delivering and launching products at scale, including experience leveraging agentic frameworks.
- Strong executive communication skills, including experience presenting strategy, progress, and outcomes to senior leaders.
- Developing knowledge of data analytics and data literacy (ability to interpret metrics, trends, and customer signals).
- Prior experience in Commercial & Investment Banking preferred.
Additional information
Visa sponsorship is not available for this position.
Work schedules will be full-time in office, on a 40-hour per week schedule.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Skills Required
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience with product lifecycle activities, including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Experience driving platform transformation with Technology and Design for large-scale digital operations
- Strong knowledge of product development lifecycle activities, especially discovery, requirements definition, and delivery execution
- Ability to learn new businesses quickly, map pain points, and translate opportunities into a prioritized product plan
- Proficiency with AI tools, generative AI assistants, workflow automation, and analytics-enabled tooling
- Experience delivering and launching products at scale, including use of agentic frameworks
- Strong executive communication skills and experience presenting strategy, progress, and outcomes to senior leaders
- Prior experience in Commercial and Investment Banking
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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