Who are we?
We are a globally expanding software technology company that helps brands communicate more effectively with their audiences. We are looking forward to expand our people capabilities and success in developing high-end solutions beyond existing boundaries and establish our brand as a Global Powerhouse.
What is the role?
We are looking for a Senior Product Analyst to take part in our team.
What you’ll be responsible:
• Carrying out the analysis process of the project following the needs and requirements of the customers
• Preparing the basic and technical analysis documents in full detail
• Preparing and conducting test scenarios of the project
• Organizing users’ training activities
• Planning live project that test has been completed and ensure coordination with relevant teams
• Preparing product user guides and keeping them updated
We are looking for a passionate talent who has;
• Bachelor’s degree in Computer Science / Engineering, Mathematics, Software Engineering or related fields
• Min 4 years of working experience
• Preferably worked as a Business Analyst in Software Projects, able to run documentation and reporting process
• Basic data knowledge
• Fluent English skills
• Experience with working agile methods and Scrum
• Competent for continuous learning and able to improve himself/herself in the face of innovations
• Strong analytic skills
Join our team!
Top Skills
What We Do
We provide a seamlessly integrated all in one omni-channel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost effective way. Our clients can communicate with their target audience via e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, Text to Speech (IVR) or any other channels they have...We provide a boutique solution through its easy integration feature and it makes campaign management much more efficient as a "centralized" solution. When integrated into the organizations’ CRM systems, SmartMessage tracks actions in many different fields such as customer interaction history, salesforce automation, lead management, marketing & campaign management, service requests and complaints management, contact center automation, social media integration, customer loyalty and constantly provides feedback in these exact fields. In organizations using SmartMessage a "Customer Oriented" structure emerges. Depending on our clients requirements, we can provide this service as an on-premise and/or on-cloud.
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