Senior Product Analyst

WHO WE ARE 🌍

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.

Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.

With 170+ teammates across international offices in Barcelona, Austin, Amsterdam, São Paulo, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster.

WHAT WE'RE LOOKING FOR 🌟

We are seeking a passionate Senior Product Analyst to expand the current Instagram area and enhance our analytics efforts, further developing one of our flagship channels. 

Our ideal candidate will have relevant product analytics experience, possess technical expertise, and demonstrate an extraordinary cross-functional collaboration background.

As part of our analytics team, you’ll work closely with our seasoned Senior Product Analyst. You will become an essential part of a Product Group within Manychat, where you will be instrumental in driving growth of our Instagram business.

WHAT YOU’LL DO 🚀

Our analytics team has three foundational purposes:

1. Impact directly on business metrics.
2. Advocate data-driven decisions.
3. Be proactive.

As part of the team, you will:

• Help drive both Core (investigating optimisation levels of the IG channel health and quality) and Growth (finding and implementing optimal IG channel growth attributes) Instagram product initiatives.
• Deeply engage in channel specifics and collaborate with PMs, bring and drive relevant and promising researches and initiatives.
• Work on a full cycle of Growth methodology from the data and analytics standpoint.
• Define, validate and implement product and business metrics that would enhance the Instagram channel growth.
• Launch various A/B tests, evaluate the effect of different initiatives, help to find narrow product spots, and formulate hypotheses on how to eliminate those.
• Collaborate closely with data engineers to obtain accurate and trustworthy data for decision-making.

WHAT YOU’LL BRING 💥

Must haves:

• 5+ years of proven experience within product analytics, preferably in SAAS products.
• Technical background and knowledge of mathematical statistics.
• Excellent technical skills (SQL, Python, BI tools).
• Ability to formulate relevant product hypotheses and test them.
• Extreme attention to detail and strong work ethic.
• Accountability and the permanent ‘extra mile’ approach to any task.
• Readiness to take responsibility and obtain high-quality analytical deliverables in reasonable terms.

Nice to haves:

• Previous experience in a fast-paced startup environment.

WHAT WE OFFER 🤗

We care about your growth, well-being, and comfort

• Candidates outside of Barcelona can start onboarding and complete the probation period remotely with further relocation to the city for a hybrid work format.
• Relocation support through airplane tickets, accommodations for up to three weeks, and a relocation bonus.
• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to choose the perks that fit your needs.
• Health insurance including dentistry, psychology sessions, nutrition consultations, surgery, and travel assistance.
• Free meals and snacks in the office.
• Hybrid work format to choose between home and office.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.