The Role
Senior Product Analyst, Commercial Solutions Who We AreTeranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real estate, financial services, government, utilities, and legal markets.Connect. Grow. Thrive Together.To learn more about who we are visit our website: www.teranet.caAbout the RoleThe Senior Product Analyst will collaborate closely with the Senior Product Manager to support the ongoing development, enhancement, and management of a portfolio of commercial products.The Senior Product Analyst is responsible for gathering and analyzing data related to customer needs, market trends, and business objectives. With a deep understanding of both the target customer and target market, the Senior Product Analyst will collaborate with cross-functional teams to identify requirements, define product features, and prioritize development efforts to deliver the product roadmap as defined by the Senior Product Manager.The Senior Product Analyst will conduct market research, customer research, user research, competitive analysis, and user feedback analysis to inform product strategy and decision-making. Additionally, the incumbent will support day-to-day product management activities, define user stories, support product launches and iterations and will participate in the development of business cases.In collaboration with the Senior Product Manager, the Senior Product Analyst, will serve as a bridge between stakeholders, development teams, users, and customers, ensuring that the product aligns with business goals and delivers value to our customers and users.
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs. Come As You Are. We Like You That Way!
Reason for Vacancy: Net New Role
What You’ll Be Doing- Gather and analyze data from various sources to extract actionable insights.
- Use statistical techniques and data visualization to interpret trends and patters.
- Identify opportunities for product improvements based on research and data analysis.
- Monitor and report on product performance against goals and product KPIs.
- Conduct research to understand market trends, customer needs, and the competitive landscape to identify both customer and business opportunities.
- Conduct user research, interviews and usability testing to gather feedback on product usability and satisfaction and make recommendations to improve the user experience.
- Collaborate with a variety of stakeholders to gather and document product requirements.
- Translate product requirements into user stories, perform product backlog grooming, and actively participate in product planning and prioritization activities.
- Organize and participate in customer and user workshops to identify customer pain points.
- Facilitate requirements gathering workshops to identify customer workflow optimization and client satisfaction improvement opportunities.
- Convert complex data and findings into understandable tables, graphs, and written reports to communicate insights, findings, and recommendations to a variety of audiences.
- Measure the effectiveness of product offerings, promotions, and strategies.
- Document and maintain product procedures and product documentation.
- Perform tasks as assigned by the reporting manager in support of business priorities.
- Bachelor’s Degree or Diploma or Equivalent Work Experience
- Strong data analysis skills. Proficiency in using analytical tools and techniques to gather, analyze, and interpret data.
- Strong research skills. Knowledge of market, customer, competitor research methodologies, including data collection and analysis.
- Strong ability to identify problems, gather relevant information, and propose practical solutions to improve product performance or the user experience.
- Familiarity with agile and lean practices and product management tools to manage product roadmaps, backlogs, user stories.
- Strong attention to detail to ensure accuracy and precision in data analysis and documentation.
- Ability to facilitate workshops and discussions with a variety of stakeholder groups.
- Ability to work independently or within a team and handle multiple projects simultaneously.
- Ability to work collaboratively with cross-functional teams including product managers, developers, and marketers.
- Critical thinking skills to recommend original and productive ideas.
- Knowledge of the Software Development Life Cycle (SDLC).
- Proficient in Microsoft Office, Jira and Confluence
- 100% Employer Paid Health Benefit Plan
- Employer Matching Retirement Savings Plan
- Paid Vacation, Floater Days & Sick Leaves
- Maternity, Parental and/or Adoption Leave Top-Up Programs
- Corporate Discounts & GoodLife Group Rate Membership
- Employee Assistance Program – for you and your loved ones!
At Teranet, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and the communities in which we live and serve. If you require accommodation during the recruitment and selection process, please let us know and we will work with you to meet your needs. Come As You Are. We Like You That Way!
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The Company
What We Do
Teranet is Canada’s leader in the delivery and transformation of statutory registry services, with extensive expertise in land and commercial registries. Our unmatched registry expertise makes us the most authoritative source of data and market insight for the financial services, real estate, and government and utility sectors. Through our global partnership with Foster Moore, Teranet has expanded its registry solutions to include commercial-off-the-shelf (COTS) registry technology that delivers operational cost reductions, enhanced security and process improvements. Teranet is owned by OMERS Infrastructure, a leading global infrastructure investment manager and the infrastructure arm of the Ontario Municipal Employee Retirement System. As a pioneer in electronic registration systems and commerce, Teranet has received numerous awards for our technology platforms, expertise and our successful partnerships with the Provinces of Ontario and Manitoba. An employer of choice, we are proud of our inclusive and diverse corporate culture where all employees have the opportunity to connect, grow and thrive. - 2017-2024 Greater Toronto's Top 100 Employers - 2022 Finalist for Best Employer Branding and The Leadership Agency Award for HR Leader of the Year - 2021 Canadian Mortgage Awards Industry Service Provider of the Year - 2018 Esri Silver Partner & Special Achievement Award – Geographic Information System Implementation
