Senior Principal Product Manager, Crash & Claims

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell Fusion®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.
The Product Manager will be responsible for strategy and execution of our Drivewell Crash & Claims products and solutions with an emphasis on the next generation of AI-driven Crash & Claims solutions. This role will focus on leveraging agentic AI, generative AI, and advanced telematics data to enhance claims automation. The ideal candidate will drive innovation by integrating AI-powered decision-making into our product suite, enabling faster, more accurate claims resolutions. They will work cross-functionally with engineering, data science, design, and external partners to define strategy, prioritize roadmaps, and deliver high-impact AI solutions that transform the claims experience for insurers and drivers alike.

Responsibilities:

• Define & Execute AI Strategy – Develop and drive the product strategy for AI-powered Crash & Claims solutions, leveraging agentic AI, generative AI, and telematics data to enhance crash detection, total loss assessments, injury modeling, and claims automation.
• Drive Product Development & Roadmap – Collaborate closely with engineering, data science, and design teams to define and prioritize the roadmap, ensuring the successful development, testing, and deployment of AI-driven features that improve claims efficiency and accuracy.
• AI & Telematics Innovation – Identify and integrate cutting-edge AI/ML techniques, including multimodal models that combine sensor data, photos, and contextual insights, to enhance claims processing and decision-making.
• Customer & Market Insights – Engage with insurers, auto manufacturers, and ecosystem partners to understand customer pain points, industry trends, and regulatory considerations, ensuring AI-powered solutions align with business needs and market demands.
• Cross-Functional Leadership & GTM Execution – Partner with sales, marketing, and customer success teams to develop go-to-market strategies, drive customer adoption, and demonstrate the business impact of AI-powered Crash & Claims solutions.
• Write product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams
• Bring the voice of our customers, partners, and users to every meeting and interaction to help us understand the impact of choices we make.
• Exercise complete latitude in determining objectives and approaches to critical assignments
• Work with senior and executive leadership in the company to prepare business cases and models for the overall product line
• Own and manage relationships with insurance clients and ecosystem partners.

Qualifications:

• Masters of Business Administration preferred or equivalent qualification
• Bachelor's Degree in Computer Science, Business or Engineering
• 12+ years experience after an undergraduate degree of product management or equivalent experience building B2B products, with a demonstrated ability to set and execute against a product backlog with multiple stakeholders
• Experience working with data scientists and machine learning engineers to set requirements for predictive algorithms
• Strong project management / program management skills to keep initiatives on track
• An ability to adapt to changing business needs and prioritize efforts against the challenges at hand
• A scrappy, positive “impact-focused” attitude: you don’t hesitate to take initiative and address something hands-on
• Experience with usability testing
• Familiarity working in an agile environment and working with tools such as JIRA
• Comfort reading and digesting API documentation
• A passion for using data to make our streets and highways safer

Compensation and Benefits:

• Fair and competitive salary based on skills and experience, and annual performance bonus
• Equity may be awarded in the form of Restricted Stock Units (RSUs)
• Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
• Unlimited Paid Time Off including vacation, sick days & public holidays
• Flexible scheduling and work from home policy depending on role and responsibilities

Additional Perks:

• Feel great working to improve road safety around the world!
• Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
• Extensive wellness, education and employee assistance programs
• CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. “CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.