Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG and SAP Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence.
Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year.
Due to our rapid growth, we are looking for a remote Sr. Consultant to join our team. As a Sr. Premier Services Consultant at Mosaic, you will be a trusted partner to our clients by consulting and supporting them through the design, development, implementation, and maintenance of multiple modules within UKG Pro Workforce Management (formerly UKG Dimensions). This role reports to a Premier Services Leader.
What you’ll do:
- Serve as the primary functional resource providing strategic consultation to an assigned portfolio of Premier Services clients, aligning UKG Pro capabilities with business and workforce priorities.
- Build and maintain WFM roadmaps that turn client goals and workforce challenges into a prioritized plan of work.
- Lead complex UKG Pro WFM initiatives end to end, coordinating delivery activities, stakeholders, dependencies, risks, and client expectations.
- Design, configure, validate, and optimize advanced UKG WFM solutions that meet business requirements and follow leading practices.
- Produce client-facing deliverables that drive adoption: design documentation, test artifacts, training materials, and solution recommendations.
- Run client meetings that drive decisions, and keep client and internal stakeholders aligned on status, risks, and next steps.
- Proactively identify optimization opportunities, training needs, and additional services that strengthen account health and grow client value.
- Manage priorities, scope, and contracted capacity across your Premier Services accounts, appropriately adapting when client demand exceeds available hours.
- Develop accurate effort estimates and support forecasting, staffing, and resource planning while proactively identifying, communicating, and mitigating delivery, scope, timeline, resource, and client risks.
- Mentor consultants and new hires, lead knowledge-sharing initiatives, and contribute to practice improvements that strengthen the Premier Services organization.
- Model Mosaic’s customer service vision of Guide, Anticipate, Exceed!
What makes you successful:
Need to haves:
- 5–7 years of UKG partner consulting experience delivering UKG Pro Workforce Management (formerly Dimensions)
- Proven ability to build lasting client relationships and guide stakeholders toward effective solutions in a consulting or advisory capacity
- Expert UKG Pro Workforce Management timekeeping, accruals and additional modules.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams.
- Experience in managing multiple projects, ensuring successful delivery and client satisfaction.
- Ability to work fully remote and travel up to 40% as needed for client work
Nice to haves:
- A completed Bachelor’s degree from an accredited University
- UKG Pro WFM Attendance, Absence, Analytics and/or Boomi integrations
What we offer you:
- An opportunity to autonomously own your projects and be the driving force behind their long-term success on UKG.
- The ability to share your expertise to inspire confidence with our clients in using their WFM system.
- A competitive base salary of $100,000-$140,000 with bonus potential
- Comprehensive benefits, perks, and PTO package.
- An award-winning company culture in a flexible, remote environment
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 5-7 years of UKG partner consulting experience delivering UKG Pro Workforce Management, formerly UKG Dimensions
- Proven ability to build lasting client relationships and guide stakeholders toward effective solutions in a consulting or advisory capacity
- Expertise in UKG Pro Workforce Management timekeeping, accruals, and additional modules
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients and internal teams
- Experience managing multiple projects and ensuring successful delivery and client satisfaction
- Ability to work fully remotely and travel up to 40% for client work
- Completed Bachelor's degree from an accredited university
- Experience with UKG Pro WFM Attendance, Absence, Analytics, and/or Boomi integrations
What We Do
Mosaic Consulting Group’s team of experts brings creativity, best practices, and expertise learned from hundreds of projects and clients to help you get the most out of your UKG Investment. Mosaic provides a wide range of services including implementation, post implementation support and optimization and change management. Mosaic also offers outsourced services where a dedicated expert becomes familiar with your team and processes. The Mosaic team of experts can help you with any and all UKG needs. At Mosaic Consulting Group, we’re not just a consulting company. We are a unique group of highly-skilled individuals delivering value and exceptional service to our clients and living up to our core purpose: “make a difference and inspire confidence”. We strive to do this through Our Core Principles: - DO THE RIGHT THING; be honest and ethical - OWN IT; be accountable, dependable, and responsible - WOW; create wow through exceptional service - TEAMWORK; one is not as great as all We are always seeking enthusiastic ambassadors of Mosaic and UKG to join our team! Take a look at our roles and let us know if you see yourself as part of our team!
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