The Role
Analyze complex customer logistics processes, design scalable solutions and integrations, translate requirements into product concepts, specify enhancements, and coordinate implementation across Sales, Product, Engineering, customers, and vendors. Use AI and automation to accelerate analysis and solution design while owning selected product areas.
Summary Generated by Built In
You’re the person we bring in when a customer’s logistics setup doesn’t fit our standard playbook. You dive into processes, TMS and logistic environments most teams can’t touch and build out an approach. You’ll work across Sales, Product and lean on automation wherever it saves you time.
* Mission: We’re revolutionizing road freight communication, digitalizing one of the world’s largest industries by leveraging the world’s most favorite apps: WhatsApp, iMessages, Android Messages, Telegram and Viber.
* Proof: 70+ paying customers incl. Dachser, Hellmann, Coca-Cola EP. Backed by 20VC and Supply Chain Ventures.
* Market: €500bn road freight, low software penetration → SaaS and AI leverage potential.
* Pace: High-paced environment with strong application of AI toolset.
Tasks
* Analyze complex customer logistics processes and define ZeKju's optimal solution and implementation strategy.
* Translate customer requirements into scalable product and integration concepts in close collaboration with Product and Engineering.
* Specify product enhancements for non-standard customer requirements and take ownership of selected product areas.
* Leverage AI and automation to accelerate analysis, documentation, solution design and implementation planning.
Requirements
* Several years in process management, IT consulting, product ownership, or similar ideally in supply chain/logistics.
* Strong analytical skills - top-down thinker, doesn’t miss details or drown in them.
* Good understanding of technical setups (REST API, SFTP, EDI etc.). Familiarity with logistic processes and/or systems are a plus.
* Comfortable running multi-stakeholder projects across customers, vendors and internal teams.
* German and English strong/ fluent. Other languages are considered a plus.
* Bonus: warehouse/yard process knowledge, MINT/WIING education, background from a fast-growth tech company.
Benefits
* Competitive salary + VSOPs.
* Opportunity with real ownership of ZeKju’s hardest customer situations from day one.
* Clear path into leading ZeKju’s Sales Engineering function.
* Hybrid setup with on-site presence in our Munich office.
* Stay fit and healthy with a sponsored EGYM Wellpass subscription.
* Work directly with the founders and across Sales, Product, Tech and Customer Success
We encourage you to apply even if you don’t tick every box. We care more about how you think through a messy problem than a perfect CV match. Apply today!
* Mission: We’re revolutionizing road freight communication, digitalizing one of the world’s largest industries by leveraging the world’s most favorite apps: WhatsApp, iMessages, Android Messages, Telegram and Viber.
* Proof: 70+ paying customers incl. Dachser, Hellmann, Coca-Cola EP. Backed by 20VC and Supply Chain Ventures.
* Market: €500bn road freight, low software penetration → SaaS and AI leverage potential.
* Pace: High-paced environment with strong application of AI toolset.
Tasks
* Analyze complex customer logistics processes and define ZeKju's optimal solution and implementation strategy.
* Translate customer requirements into scalable product and integration concepts in close collaboration with Product and Engineering.
* Specify product enhancements for non-standard customer requirements and take ownership of selected product areas.
* Leverage AI and automation to accelerate analysis, documentation, solution design and implementation planning.
Requirements
* Several years in process management, IT consulting, product ownership, or similar ideally in supply chain/logistics.
* Strong analytical skills - top-down thinker, doesn’t miss details or drown in them.
* Good understanding of technical setups (REST API, SFTP, EDI etc.). Familiarity with logistic processes and/or systems are a plus.
* Comfortable running multi-stakeholder projects across customers, vendors and internal teams.
* German and English strong/ fluent. Other languages are considered a plus.
* Bonus: warehouse/yard process knowledge, MINT/WIING education, background from a fast-growth tech company.
Benefits
* Competitive salary + VSOPs.
* Opportunity with real ownership of ZeKju’s hardest customer situations from day one.
* Clear path into leading ZeKju’s Sales Engineering function.
* Hybrid setup with on-site presence in our Munich office.
* Stay fit and healthy with a sponsored EGYM Wellpass subscription.
* Work directly with the founders and across Sales, Product, Tech and Customer Success
We encourage you to apply even if you don’t tick every box. We care more about how you think through a messy problem than a perfect CV match. Apply today!
Skills Required
- Several years of experience in process management, IT consulting, product ownership, or a similar field
- Strong analytical skills and ability to think strategically while maintaining attention to detail
- Understanding of technical setups including REST APIs, SFTP, and EDI
- Comfort managing multi-stakeholder projects across customers, vendors, and internal teams
- Fluent or strong German and English language skills
- Experience in supply chain or logistics
- Familiarity with logistics processes and systems
- Warehouse or yard process knowledge
- MINT or industrial engineering and business administration education
- Background in a fast-growth technology company
- Additional language skills
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The Company
What We Do
ZeKju develops a digital communication and data exchange platform to support shippers, freight forwarders, and truckers in digitalizing driver communication. The platform enables efficient digital exchange of transport information, operational changes, and proof-of-delivery.
