Hello. We are ShipHero (https://shiphero.com). We have built a software platform entrusted by hundreds of eCommerce companies, large and small to run their operations and we continue to grow. About US$5 billion of eCommerce orders are shipped a year via ShipHero. Our customers sell on Shopify, Amazon, Etsy, eBay, WooCommerce, BigCommerce, and many other platforms. We’re driven to help our customers grow their businesses by providing a platform that solves complex problems and is engineered to be reliable and fast. We are obsessed with building great technology that is beautiful, easy to use, and loved by our customers. Our culture also reflects our ethos and belief that by bringing passionate, talented, and great people together – you can do great things.
Our team is fully remote; the company has always been remote. We communicate regularly using video chat and Slack and strongly emphasize asynchronous work so people have large chunks of uninterrupted time to focus and do deep work.
About You
- You understand that great things are accomplished when teams work together.
- You’ve made many mistakes, and most importantly, have learned from them.
- You are always eager to learn more and love to try out new solutions on your own.
- You’ve had strong experience with the AWS ecosystem is (ECS, EC2, Networking,S3, Lambda, Route53, SQS)
- You’ve had strong experience with CI/CD
- You’ve had strong experience with IaC like Terraform
- You enjoy working with Python, Docker and have an understanding of how to debug and maintain infrastructure
- Nice to have: stream processing like Kafka or Kinesis, knowledge in transactional and non-transactional databases
While we understand that all of these points cannot always be considered in one role, we believe a combination of these skills, alongside a passion for learning and collaboration, will help drive success.
The Role
- Operate, improve, and extend ShipHero’s infrastructure.
- Support engineering teams in enhancing the performance of workers and webservers
- Collaborate within the rest of the Engineering Team to address performance and reliability challenges in infrastructure.
- Work in digital transformations and migrations to ensure our technology remains up to date
- Automate infrastructure management through code for consistency, scalability and security.Rota
- Rotative On-call rotation 24x7
The Perks
- 20 days paid vacation + new year & Christmas
- Conference days don't count against your vacation days, we want you to stay up-to-date
- We will pay for courses & conferences, if you learn we all learn
Top Skills
What We Do
ShipHero gives brands and 3PLs eCommerce fulfillment superpowers. We make it easy to ship eCommerce direct-to-consumer (DTC) through our warehouse management software (WMS) and our full-service fulfillment solutions.
Need shipping software for your warehouse? Our WMS software allows you to run a super-charged warehouse and fulfill customer orders at lightning speeds. ShipHero provides end-to-end automation, a mobile-powered workforce, and one-click integration to your Shopify or other eCommerce store.
Want to be hands-off and have us ship DTC for you? ShipHero offers outsourced fulfillment at scale through our network of owned and operated warehouses around the US. We pick, pack, and ship eCommerce orders with our open API and one-click integration into Shopify and other eCommerce stores. Our full-service fulfillment solution helps over 5,000 eCommerce brands and 3PLs improve their transit times, shipping costs, and customer experience.
