Senior Platform Engineer - Observability

Posted Yesterday
Be an Early Applicant
Charlotte, NC, USA
In-Office
137K-219K Annually
Senior level
Fintech • Financial Services
At Capital Group, our goal is to improve people’s lives through successful investing. We start by investing in you.
The Role
Design, build, and operate enterprise observability platforms using OpenTelemetry, telemetry pipelines, unified metrics, events, logs, and traces, and Observability-as-Code. Integrate cloud-native tooling, automate onboarding, establish SLI/SLO and golden-signal standards, optimize cost and data quality, and advance anomaly detection. Lead technical workstreams, mentor engineers, and improve reliability and developer experience across AWS and Kubernetes environments.
Summary Generated by Built In

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

 

“I can influence my income.” 

 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

 

“I can lead a full life.” 

 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

  • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

  • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

  • Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as a Senior Platform Engineer – Observability at Capital Group.” 

As a Senior Platform Engineer on our observability platform team, you’ll design, build, and operate the observability capabilities that thousands of engineers rely on to understand the health, performance, and behavior of their applications and infrastructure. You’ll build on open telemetry standards to give teams a unified, vendor-flexible experience across metrics, events, logs, and traces—turning raw signals into actionable insight that accelerates troubleshooting, strengthens reliability, and improves the developer experience. 

This is a hands-on senior engineering role. You’ll engineer telemetry collection and pipelines, automate onboarding so teams get observability out of the box, and deliver Observability-as-Code—monitors, dashboards, and alerts managed as versioned, reusable modules. A central goal is a true single pane of glass: you’ll correlate metrics, events, logs, and traces into one unified experience so engineers can move seamlessly from signal to root cause without switching tools. You’ll integrate with leading observability backends (for example, a SaaS APM/metrics platform such as Datadog alongside log platforms and open-source stacks like Prometheus and Grafana) while keeping the architecture standards-based and portable, so we’re never locked to a single vendor. You’ll define golden-signal and SLI/SLO standards, tune cost and cardinality, advance AIOps and anomaly detection, and coach engineering teams to raise observability maturity across the organization. You’ll also develop with AI—using AI-assisted coding tools and agentic workflows to build and refactor platform tooling faster, while keeping quality and security high. 

“I am the person Capital Group is looking for.”


  • You have a bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent technical experience
  • You have at least 8 years in Software Engineering, Platform Engineering, SRE, or Cloud Engineering, with a strong software background designing, building, and operating production-grade systems at scale 
  • You have strong software engineering fundamentals, along with a solid foundation in networking, security, and cloud-native architectures, and can apply them to solve complex platform engineering challenges at scale. 
  • You understand the trade-offs between reliability, performance, and cost, and apply sound engineering judgment when designing platform solutions. 
  • You have deep, hands-on observability platform experience—instrumenting applications and building telemetry pipelines and backends across metrics, events, logs, and traces (MELT), grounded in OpenTelemetry standards with a vendor-neutral, portable design mindset—using modern tooling such as a leading SaaS APM/metrics platform (e.g., Datadog), open-source stacks (Prometheus, Grafana, OpenTelemetry Collector), and log platforms (e.g., Splunk, CloudWatch) 
  • You have proven experience delivering unified, single-pane-of-glass observability—correlating metrics, events, logs, and traces (including trace-to-log correlation and consistent tagging/context propagation) so engineers move from signal to root cause in one experience without switching tools 
  • You are an expert in at least one of Python or Go (our primary languages for platform tooling, collectors, and automation) and are comfortable reading and instrumenting services in additional languages such as Java, .NET (C#), and Node.js/TypeScript; strong telemetry query-language skills (e.g., PromQL, SQL, or equivalent) are expected 
  • You develop with AI as part of your craft—using AI-assisted coding tools (e.g., GitHub Copilot or equivalent) and agentic workflows to accelerate development, testing, and refactoring of platform tooling—while applying sound engineering judgment to review, validate, and secure AI-generated code in line with approved enterprise AI platforms and controls 
  • You have strong Infrastructure-as-Code skills (Terraform/OpenTofu) and deliver Observability-as-Code—monitors, dashboards, and alerts as versioned, reusable modules deployed through CI/CD—plus telemetry collection and pipeline engineering (collector/agent fleet management, data hygiene and tagging standards, and cost/cardinality/sampling optimization) on cloud-native AWS (EKS/Kubernetes, containers) 
  • You define reliability and observability standards—golden signals, distributed tracing/context propagation, SLIs/SLOs, structured logging, RUM/synthetics—and apply AIOps/anomaly detection to accelerate detection and root-cause analysis, while leading technical workstreams independently, mentoring engineers, and communicating clearly with technical teams and stakeholders (Agile/SCRUM) 

“I can apply in less than 4 minutes.”  

  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

  

“I can learn more about Capital Group.”  

 

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ 

Charlotte Base Salary Range: $136,749-$218,798

‎ 

‎ 

‎ 

‎ 

‎ 

‎ 

‎ 

‎ 

‎ 

‎ 

‎ 

‎ 

 ‎ 

 ‎

 ‎

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.


We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Skills Required

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent technical experience
  • At least 8 years of experience in Software Engineering, Platform Engineering, SRE, or Cloud Engineering
  • Strong software engineering fundamentals and experience designing, building, and operating production-grade systems at scale
  • Foundation in networking, security, and cloud-native architectures
  • Deep hands-on observability platform experience across metrics, events, logs, and traces
  • Experience with OpenTelemetry, Datadog, Prometheus, Grafana, OpenTelemetry Collector, Splunk, or CloudWatch
  • Experience delivering unified observability with correlation, trace-to-log correlation, tagging, and context propagation
  • Expertise in Python or Go
  • Ability to read and instrument Java, .NET/C#, and Node.js/TypeScript services
  • Strong telemetry query-language skills such as PromQL or SQL
  • Experience using AI-assisted coding tools and agentic workflows with secure code validation
  • Strong Infrastructure-as-Code skills with Terraform or OpenTofu
  • Experience delivering Observability-as-Code through versioned reusable modules and CI/CD
  • Experience with collector or agent fleet management, data hygiene, tagging, cost, cardinality, and sampling optimization
  • Experience with AWS, EKS/Kubernetes, and containers
  • Experience defining golden signals, distributed tracing, SLIs/SLOs, structured logging, RUM, and synthetics
  • Experience applying AIOps or anomaly detection
  • Ability to lead technical workstreams independently, mentor engineers, and communicate with technical teams and stakeholders
  • Experience working in Agile/Scrum environments

Capital Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capital Group and has not been reviewed or approved by Capital Group.

  • Retirement Support Retirement support stands out through an employer-funded contribution equal to about 15% of eligible compensation, adding meaningful long-term value to total rewards. A vesting schedule is referenced, but the core retirement benefit is positioned as unusually rich and frequently highlighted as a differentiator.
  • Strong & Reliable Incentives Incentives are structured around two annual bonuses—one tied to individual performance and another linked to company profitability—creating a predictable bonus framework. In certain senior investment roles, bonus opportunity can be very high relative to base pay, reinforcing the upside for top performers.
  • Inclusive Benefits Coverage Inclusive coverage is emphasized through fertility benefits (including IVF and egg freezing), pregnancy and menopause support, and adoption/surrogacy assistance. These benefits broaden applicability across different life stages and family-building paths.

Capital Group Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Los Angeles, CA
8,820 Employees
Year Founded: 1931

What We Do

Capital Group is one of the largest and most trusted financial companies in the world, with the goal of improving people's lives through successful investing. A career at Capital Group means having countless opportunities to explore, grow and succeed.

Why Work With Us

Capital Group has been in business for 91 years, which means that our investment professionals have 91 years of proprietary data at their fingertips.

Similar Jobs

CVS Health Logo CVS Health

Senior Engineer

Fitness • Healthtech • Retail • Pharmaceutical
In-Office or Remote
27 Locations
119959 Employees
83K-222K Annually

Wells Fargo Logo Wells Fargo

Customer Service Representative

Fintech • Financial Services
Hybrid
Charlotte, NC, USA
205000 Employees

Wells Fargo Logo Wells Fargo

Operations Associate

Fintech • Financial Services
Hybrid
Charlotte, NC, USA
205000 Employees

Wells Fargo Logo Wells Fargo

Supervisory Control Specialist

Fintech • Financial Services
Hybrid
Charlotte, NC, USA
205000 Employees
77K-133K Annually

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Artificial Intelligence • Fintech • Software
New York, New York
9 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account