.jpg){kind=logo}
All Options is looking for an experienced system support engineer to join our team in Austin, TX. You'll be the person who understands our trading stack end to end, knows the systems it depends on, and acts when something is wrong during the trading day.
From day one, you will work closely with traders and engineers on the trading floor, staying close to critical systems and the people who rely on them. Whether you’re resolving urgent production issues, enabling seamless trade execution, or diving deep into system behavior to identify and address root causes, your impact will be immediate.
Key Responsibilities:
- Diagnose and resolve production issues across proprietary trading systems under live market conditions; order entry, market data, execution, risk, and the infrastructure underneath
- Own incident response end to end: triage, escalation, timelines, postmortems, and the follow-up engineering that prevents recurrence
- Build and enhance monitoring tools and dashboards to correlate system performance with trading outcomes, including alerting and automation
- Play an active role in growing the system, adding new products and onboarding new exchanges
- Drive continuous improvement and assess the team's tools, workflows, and operational processes
Key Requirements:
- Bachelor's degree in Computer Science or equivalent field of study
- 5 or more years’ experience in technical support
- Proficiency in scripting and automation (e.g. Python, Shell) and experience with version control systems such as Git
- Strong understanding and hands-on experience with Linux OS
- Ability to communicate clearly with both traders and developers and to collaborate effectively in a fast-paced environment
- Experience in leading a customer support team is a plus
- Experience with C++ or Rust is a plus
- Previous experience in a financial or trading environment is a plus
Why Join All Options?
At All Options we offer a dynamic collaborative environment where ambition is rewarded and growth is real. Enjoy a competitive salary, bonus opportunities, 25 days PTO, paid medical, dental, and vision benefits package, 401(k) employer sponsored contributions, and in-house meals and snacks. And because wins deserve celebrating, we bring the team together for monthly drinks and festivities. Join us and help shape what’s next!
Apply Now!
If this sounds like your next challenge, submit your resume and cover letter. Our team will carefully review your application and will contact you if you meet the requirements.
All applicants must be currently authorized to work in the United States.
This role is not eligible for visa sponsorship.
Equal Opportunity Employer
All Options is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information or any other protected status under applicable law. All employment decisions are based on qualification, merit, and business need.
Skills Required
- Bachelor’s degree in Computer Science or an equivalent field of study
- At least 5 years of experience in technical support, production engineering, or related roles
- Experience with team leadership
- Proficiency in scripting and automation, such as Python or Shell
- Experience with version control systems such as Git
- Strong understanding and hands-on experience with Linux
- Clear communication with traders and developers and effective collaboration in fast-paced environments
- Experience in technical support and leading a customer support team
- Experience with C++ or Rust
- Previous experience in a financial or trading environment
- Current authorization to work in the United States
What We Do
Established in 1998, we're a fully regulated proprietary trading firm that thrives as a liquidity provider (market maker) on Europe's most prominent option exchanges. With our base in Amsterdam and our office in Austin, TX, we're on a mission to leverage our expertise and scale our success by implementing proven trading strategies in the world's largest financial market, the USA. This offers you an exciting opportunity to be part of our expansion journey. Joining All Options means becoming a highly skilled (quantitative) options trader, as we're committed to assembling a team of top-tier talent armed with the most innovative ideas. Our true strength lies not just in what we do, but in how we collaborate and grow together, making every moment at All Options stimulating and profoundly rewarding. We firmly believe that our team members should consistently feel both challenged and supported. That's why we encourage employees not only to take ownership of their work but also to step boldly out of their comfort zones. As we're dedicated to your success, we provide all the tools, resources, and mentorship needed to help you thrive.
