The Role
Manages client accounts for digital marketing and e-commerce projects, including onboarding, goal and budget alignment, access coordination, planning, task delegation, performance tracking, reporting, invoicing, payment follow-up, and client meetings. The role oversees project execution and works to achieve agreed digital performance goals while maintaining client communication and documentation in Notion and WhatsApp.
Summary Generated by Built In
Nasoft is hiring for Makaseb, a specialized E-commerce and Digital Marketing company serving the Gulf markets.
Join a dynamic, innovative team that’s shaping the future of digital commerce across the region.
Job Responsibilities:
- Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.
- Create a customer account on the Notion platform.
- Creating WhatsApp Groups and adding the client to follow up work on it.
- Responsible for achieving the project's results and fully supervising all the processes that lead to this.
- Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.
- Ensure that all access permits are taken to the customer's advertising and social media accounts.
- Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client.
- Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner.
- Work to achieve the digital goals agreed upon with the client.
- Sending periodically weekly reports of the work done on the customer's store on WhatsApp Group
- Sending monthly reports as a document showing all the tasks and achievements during the month
- Creating & Sending the invoices to the customer and following up on payment
- Conducting periodically meeting with the client and responding to his questions
Requirements
- Bachelor's degree.
- Experience 2:4 Years as An Account Manager/Executive.
- Digital Marketing Agencies Experience is a Must.
- Experience in using Account Management CRM Software (Notion, HubSpot, etc...).
- KSA Clients Experience is Preferred.
- Excellent Handling, Problem Solving, Account Management Skills.
- English language intermediate, as a minimum required.
- Able to work/learn in a fast-paced environment.
- Able to work in teams.
Benefits
- Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM)
- 2 Days Off (Fri -Sat)
- Social Insurance
- Medical Insurance
- Career path
- Hybrid working Model
- Learning & Development
- Gym Subscription discount
Skills Required
- Bachelor's degree
- 2 to 4 years of experience as an Account Manager or Account Executive
- Experience working in digital marketing agencies
- Experience using account management CRM software such as Notion or HubSpot
- Experience with KSA clients
- Excellent handling, problem-solving, and account management skills
- Intermediate English language proficiency or higher
- Ability to work and learn in a fast-paced environment
- Ability to work in teams
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The Company
What We Do
Nasoft.eg is an Egyptian HR services firm that specializes in recruitment, outsourcing, and human resources management. Their mission is to help companies achieve recruitment goals efficiently by connecting businesses with top talent through specialized hiring services and modern technology. They focus on technical, functional, and administrative roles to help organizations build scalable teams and enhance their competitiveness in the market.
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