Senior People Partner

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. 

Great journeys start with Trainline 🚄 

Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. 

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. 

At Trainline, our People team plays a vital role in enabling our business and colleagues to thrive through growth, innovation and transformation. As we continue to evolve our People operating model, we're creating more opportunities for our People Partners to focus on strategic partnership, helping leaders build high-performing, future-ready teams. This role sits at the heart of that journey, partnering with our Technology and Data organisation as it navigates organisational transformation, leadership capability, workforce planning and the opportunities presented by AI.

As the Senior People Partner, you'll partner with senior Technology and Data leaders to shape and deliver people strategies that enable business performance. While the role currently combines strategic partnership with operational People support, you'll play a key role in helping evolve how the wider People Partnering team operates over the coming months. Working closely with leaders and colleagues across the People function, you'll help build a more proactive, insight-led approach to partnering while supporting the business through change and embedding new ways of working.

• Partner with senior Technology and Data leaders to develop and deliver people plans that align with business priorities, using workforce data, organisational insights and external trends to shape decisions and deliver measurable business impact.

• Build trusted relationships with leaders at all levels, coaching and influencing them on organisational effectiveness, leadership capability, performance, talent and employee engagement.

• Lead and support organisational design, restructures and business transformation initiatives, including collective consultation where appropriate, ensuring change is delivered thoughtfully, consistently and in line with employment legislation.

• Champion a proactive approach to people partnering by identifying opportunities through employee health metrics, engagement insights, workforce data and industry trends before issues arise.

• Support the development of a high-performance culture by coaching leaders through performance management, calibration, capability development and challenging conversations with confidence and fairness.

• Drive continuous improvement across the People function by identifying opportunities to simplify processes, improve workflows and embrace AI and automation to create greater efficiency and enable more strategic partnering.

• Collaborate closely with Talent Acquisition, Reward, Learning, People Operations and Legal to deliver integrated people solutions that support both immediate priorities and longer-term organisational goals.

• Contribute to the evolution of the wider People Partnering team by sharing best practice, supporting new ways of working and helping build a more strategic, commercially focused partnering model across the function.

• Significant experience as a People Partner supporting Technology, Engineering or Data organisations, with a track record of partnering with Director-level leaders to deliver strategic people outcomes.

• Strong experience leading or supporting organisational change, including organisational design, restructures, change management and, ideally, collective consultation.

• A proactive and commercially minded approach, using people data, workforce insights and business context to identify opportunities, shape people strategies and influence business decisions.

• Excellent relationship-building and stakeholder management skills, with the confidence to coach, challenge and influence senior leaders while adapting your style to different audiences.

• A strong generalist People partnering background, including employee relations and employment law, with the ability to balance operational priorities alongside strategic business partnering.

• Experience improving People processes, operating models or ways of working, with curiosity about how AI and emerging technologies can enhance the employee experience and the effectiveness of the People function.

• A collaborative approach, with experience working across Centres of Excellence and People teams to deliver joined-up, business-focused solutions.

• A growth mindset and enthusiasm for helping shape the future of People Partnering, supporting colleagues through change and contributing to the ongoing development of the wider People team.

More information:

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. 

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! 

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: 

• 💭 Think Big - We're building the future of rail 

• ✔️ Own It - We focus on every customer, partner and journey 

• 🤝  Travel Together - We're one team 

• ♻️ Do Good - We make a positive impact 

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!