World Payroll and HR (WPHR), a leading provider of payroll and HR outsourcing services, is seeking a Senior Payroll Specialist to join our team. We utilize the UKG Ready platform to deliver comprehensive payroll solutions to our clients, ensuring accuracy, efficiency, and compliance.
Job Summary
As a Senior Payroll Specialist, you will play a critical role in processing payroll for multiple clients, ensuring timely and accurate payments. You will be responsible for managing complex payroll tasks, resolving client inquiries, and staying up-to-date with evolving tax laws and regulations.
Responsibilities:
- Payroll Processing: Process multi-state payroll for multiple clients, ensuring accuracy and compliance with federal, state, and local tax laws. Process manual calculations for special payroll or benefit requirements.
- System Administration: Maintain and update employee records in UKG Ready, including personal information, tax withholdings, and benefit deductions.
- Client Support: Provide first-tier support to clients, addressing inquiries, resolving issues, and training them on the use of the UKG Ready platform. Communicate effectively with clients to address questions and concerns.
- Compliance: Stay informed about changes in payroll tax laws and regulations and implement necessary updates to ensure compliance.
- Reporting: Generate accurate and timely payroll reports, including tax filings, W-2s, and other required documentation.
- Process Improvement: Identify opportunities to improve payroll processes, reduce errors, and enhance efficiency.
- Team Collaboration: Work closely with the Director of Client Services and team members to ensure smooth operations and knowledge sharing.
- Mentor and train junior payroll staff, providing guidance on complex payroll scenarios and best practices.
- Participate in cross-functional initiatives and collaborate with other departments (Tax, Accounting, and HR)
- Perform other duties or responsibilities, TBD by Director of Client Services.
- Experience: 3+ years of hands-on experience with UKG Ready, with a strong understanding of payroll processing, tax laws, and HR best practices.
- Technical Proficiency: Proficient in Microsoft Office Suite, especially Excel, and other relevant payroll software.
- Problem-solving: Strong analytical and problem-solving skills to identify and resolve complex payroll issues.
- Communication: Excellent verbal and written communication skills to effectively interact with clients, team members, and management.
- Attention to Detail: Meticulous attention to detail to ensure accuracy in all aspects of payroll processing.
- Adaptability: Ability to adapt to changing priorities, deadlines, and system updates.
- Certifications: FPC or CPP certification preferred.
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To Executive Search Firms and Staffing Agencies
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.
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What We Do
World Insurance Associates is a unique insurance organization offering top products and services from all major carriers, combined with personal service from local professionals. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial planning, retirement planning, and human capital management solutions. Our advisors are experts in their field, and we cater to specialized industries such as transportation, last mile delivery, hospitality, medical, healthcare, self-storage facilities, sports clubs, technology, hedge funds, startups, nonprofits, education, public entity, food and beverage, retail, construction, and manufacturing. Serving more than 200,000 clients, we have offices around the country, so you get attentive service from a local professional who personally knows you and your business and who will work with you to solve your insurance, risk, and HR management challenges. This means you never have to compromise again when it comes to managing and protecting your most important assets—your people and your business
