Senior Ops, Post Purchase Finance Ops

Posted 5 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Hybrid
Mid level
Payments • Software
The Role
Lead financial reconciliation, improve finance operations, support audit processes, manage data accurately, and collaborate with multiple departments to enhance financial decision-making.
Summary Generated by Built In

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Your Adventure Ahead

  • Transaction Reconciliation: reconcile merchant validation results with internal transactions data for online affiliate marketing business. Investigate and resolve discrepancy in a timely manner.
  • Missing Conversions Submission and Resolution: submit, troubles shoot and resolve missing conversions with merchants in a timely manner.
  • Process Improvement: Identify opportunities to streamline validation and missing conversion inquiry processes and enhance operational efficiency and accuracy. Collaborate with cross-functional teams to implement best practices.
  • Audit Support: Assist in internal and external audit processes by providing necessary explanation and documentation and ensuring compliance with financial controls.
  • Data Management and Anlaysis: Maintain accurate validation records and original data. Utilize scripts and tools for reporting and analysis.
  • Team Collaboration: Work closely with cross functional teams (Finance, Product, Customer Service, Commercial, etc) to unblock validation process, support decision-making, provide financial insights as needed.

Essentials to Succeed

  • 3 to 5 years of experience in finance operations or analytical roles
  • Numerical and analytical, with high proficiency in Excel/ GSheet and SQL. Knowledge of Python and Java script would be an advantage.
  • Highly organized, with meticulous attention to detail
  • Strong ownership, ability to work towards strict deadlines
  • Effective and proactive in communication
  • Have an understanding of online tracking platforms such as affiliate network dashboards (desirable)

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.


Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)

Top Skills

Python
SQL
The Company
1,102 Employees
On-site Workplace
Year Founded: 2014

What We Do

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets.

Driven by the vision to become the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.

Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.

Merchants and brand partners interested in collaborating can connect with us here: https://corporate.shopback.com/partnerships

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